Scheduled Maintenance

5
Apr
2013

Planned Wufoo outage tonight

Posted by Jason Ramsey

Wufoo will be inaccessible from 10-10:30 EDT this evening (Friday, 4/5/2013) for planned maintenance.

For more information, visit Wufoo’s Tumblr here. You can also read more about Wufoo by following their blog here, or by subscribing to their twitter. (@Wufoo)

For more information regarding access to the official (and fully featured) college Wufoo account, please contact Jason Ramsey in Computing Services at x2755 or submit a help ticket here.

3
Apr
2013

WebAdvisor Upgrade Complete

Posted by Jason Ramsey

The WebAdvisor upgrade was successful.

The only change apparent to the community is when connecting to WebAdvisor, your address bar should display “webadvisor.allegheny.edu” followed by a long string of technical information, not “webadvisor3.allegheny.edu”. If your browser continues to display “webadvisor3″, you are still connecting to the old server, which will be shut down soon.

To resolve this issue, you will need to reboot your computer. If that does not work, you may also need to clear your browser cache. (Instructions on doing so are here.)

29
Mar
2013

WebAdvisor Server Upgrade

Posted by Jason Ramsey

On Wednesday April 3rd at 9am, AIS and TNS will be upgrading the server that houses WebAdvisor. Interruption should be minimal if it is even noticed. If you are unable to access WebAdvisor in the immediate period surrounding 9am, please try again in a a minute or so before contacting Computing Services at x2755.

Please be sure if you are accessing WebAdvisor, you are doing so via the button on MyAllegheny or the direct link of http://webadvisor.allegheny.edu.

25
Mar
2013

AIS and TNS are planning to install a minor upgrade to the Informer web reporting tool on Thursday, March 28 at 3pm. We expect the upgrade to last up to two hours. Unlike most Informer upgrades, this particular operation requires the Informer server to be inaccessible for the duration of the upgrade.

Reports scheduled to run from 3pm to 5pm on Thursday may run after the upgrade is complete or not run at all.

20
Mar
2013

On Thursday, March 21 at 9:00 pm, the Systems Administrator will perform scheduled maintenance on the PaperCut print server.

It will take roughly 30 minutes to complete the update and patch process during which time access to Toshiba copier/printers and other PaperCut printers will be unavailable.

Should you have questions, please contact Computing Services by calling 814-332-2755.