December 9th 2013
Windows 7 computers across campus should receive software updates for the following products beginning tonight.
- Adobe Air
- Adobe Flash Player
- Mozilla Firefox
If you experience any problems with the software updates, please contact Computing Services by creating a Web Help Desk ticket.
December 5th 2013
Well the community is getting better at identifying Phishing attacks. This morning when the community was attacked by this bogus message..
We received more messages pointing out that there was another phishing attack going on than messages asking what to do.
Keep up the good work in not falling victim to phishing and thanks for marking it as phishing as now the message is starting to circulate with this warning from Google.
If your colleagues come to you asking if it is legitimate please remember to share with them the Three Quick Checks we recommend to help judge the validity of messages
- What are from: and to: fields? - If they are the same or you are not the only recipient you should be skeptical. Computing Services communicates only with individual users about their accounts credentials, we will not send out bulk email about ones account.
- Is there a link in the message that points somewhere other than the identified URL? It is most likely a phishing attempt. The URL of the Allegheny Password Change Form is https://accounts.allegheny.edu/pw_change_page.php and is the only page we would direct you to use to handle an account password issue.
- Is the message signed generically or is there an individual that you know sending the message? - When handling issues regarding Allegheny Account information Computing Services contacts individuals directly and will always sign the message from a particular staff person. If you receive a message about your Allegheny Account from anyone not known to be in Computing Services you should question the validity of the message.
Thanks again for being ever vigilant in protecting your data and account information. If you have questions about what to do if you fall victim to a Phishing attack please contact Computing Services after changing your password.
December 2nd 2013
This morning (12/2/13) members of the community that use Internet Explorer (IE) as their web browser, began to receive notices from Google that IE version 9 is no longer supported by Google.
The message received suggests that the individual should use Chrome instead. It is up to the individual whether to heed this advise or choose to stick with IE. Computing Services is not aware of any limitations with Using IE 9 and Google services at this point.
We are in the process of testing the current version of IE (version 11), which was recently released for Windows 7. If testing goes as planned, we should be releasing this update to the community before the Winter break.
If you have questions please contact Computing Services by calling 814-332-2755. A user support specialist would be happy to discuss the situation with you.
December 2nd 2013
Computing Services resumed regularly hours of operation this morning (12/2/13) at 8:00am.
November 27th 2013
Computing Services will be closing with the rest of the campus on Wednesday, November 27, 2013 at noon. Regular services and hours of operation will resume at 8:00am on December 2, 2013.
- Safe travels and Happy Thanksgiving