Software Updates

Windows 7 computers across campus should receive software updates for the following products beginning tonight.

  • Adobe Air
  • Adobe Flash Player
  • Mozilla Firefox
  • Oracle Java

If you experience any problems with the software updates, please contact Computing Services by creating a Web Help Desk ticket.

Informer Update

IT Services will be performing an upgrade to the Informer service on Wednesday, July 16th at 1pm. During this time Informer will not be available. The process should last roughly 1 hour.

Print Server Upgrade

IT Services will be performing an update to the Papercut Print server this Sunday, July 13th. During this time users will not be able to print to Papercut connected printers (Toshibas, Lexmarks). Local print options will continue to be available (e.g. desktop HP’s).

New printer drivers will be rolled out to each computer, which may cause a slight delay on first print after the upgrade. Users experiencing difficulty should contact the help desk x2755.

Software Updates

Windows 7 computers across campus should receive software updates for the following products beginning tonight.

  • Adobe Air

If you experience any problems with the software updates, please contact Computing Services by creating a Web Help Desk ticket.

Do You Need to change your password?

Tomorrow is the first Tuesday of the month.  This means if you have not changed your allegheny password in the last six months your account will be locked at 9:00am.  

Reminder Finger

Do I need to change my password?

Take a quick look through your inbox to see if you received our reminder messages.

  • An automated email message is delivered each Monday starting one month before your account is scheduled to be locked.
  • The message is repeated each Monday, until your password is changed or the account is locked.

If you have a reminder message, take a minute right now and update your password.

If you don’t have a reminder from us, you are most likely good.  If you want to be doubly sure, you could check your Trash and Spam mailboxes to make sure you didn’t accidentally delete it or report it as spam.

What do I do if my account gets locked?

If you miss your opportunity to change your password and find yourself locked out of your account, don’t despair.   You can go to the password change form within 30 days to reactivate your account for another six months.

Once you have changed your password, you will want to be sure to update your password in your laptop and other mobile devices to make sure your access to AC-Wireless is uninterrupted.  

More information?

Should you want more information about the requirement to change your password twice a year or need further assistance with your password please contact Computing Services.