Computing Services

Allegheny Accounts

• Allegheny Username and Password
  • Your Username
  • Your Email Address
  • Your initial email/FTP Password
• Changing Your Password - required semi-annually
• Requesting Accounts for Departmental, Student Group, or Spouse, Partner, and Dependent Use

Backing Up Your Data

• Backups & File Transfer
  • On Windows
    • WS-FTP Pro on a college computer
    • Getting FTP for your computer
  • On Macs
    • Get and Use Fetch to access your account

Best Practices:Adopting Safe Computing Habits

• Encrypting Files
• Mobile Devices
• Public WiFi Hotspots
• Virtual Private Networks (VPN)

Colleague and Informer

• Accessing Colleague
• Accessing Colleague and Informer from Off Campus (VPN)
• Removing a Job from an Admin Print Queue
• Informer Tutorials
  • Access
  • Basic Usage
  • Advanced Usage
  • Allowing Informer Exports with Internet Explorer

Game Systems

• Connecting to Wired Network in Residence Hall

Google Apps and My Allegheny

• Apps Status Dashboard
• FAQ  for My Allegheny
• Google Apps Learning Center
  • Getting Started
  • Google Docs
  • Google Sites
  • Tips and Tricks from Google
• Stay Informed About Google Apps Updates

Printing and Posters

• Printing On Campus
• Print to Public Printers using PaperCut Client
  • Download for Mac
  • Download for Windows
• Poster templates and printing information
• WebPrint – Web Based Printing

Protecting Computer, Identity, and Data

• Never Share Username and Passwords
• Phishing Information
• Virus Information

Remote Assistance

• About Bomgar Remote Assistance
• Request Remote Assistance

Sakai 

• Guides for Faculty
• Guides for Students

ShareStream

• ShareStream is a multimedia platform that integrates with Sakai and enables instructors to stream video and audio to their students. In addition to tools for viewing, editing, organizing, and searching multimedia.

Software

• ChemOffice: Students and faculty are entitled to a free download of this software.
• Kaleidagraph: Contact your professor for information on how to install on your computer.
• LaTeX for your personal computer
• Obtain Software for Personal Computer

Telephones and Voicemail

• Voicemail User Guide (PDF)

VPN

• Allegheny College VPN access Colleague and Informer when off campus

Web Help Desk

• Logging on and Submitting Problem Tickets

Web Sites

• Create a Google Site, learn how to get started with Google Sites
• General Web Site Information
• Requesting Access to sites
• WordPress Help

Wireless Network (AC-Wireless)

• AC-Wireless Overview and Connection Information
• Log on to WebPrint
• WebPrint Tutorials