Do you need help finding the right doctor…scheduling an appointment…assistance in expediting difficult appointments…transferring medical records…getting a second opinion…understanding your medical or prescription drug benefit…?
Now, for Highmark members, getting help with these or other care-related services is as easy as dialing myCare Navigator at 1-888-BLUE-428. There will be an option that you can choose to be connected with myCare Navigator.
This service is free of charge to all Highmark members and their families (including spouses, parents, parents-in-law and dependent children) and is available 24 hours a day, 365 days a year.
When you call myCare Navigator, you will work with a dedicated Health Advocate who can answer your questions and help with any care related issue or concern. Print the attached myCare Navigator informational sheet for easy reference when you need answers to your health-related questions.