I-20/DS-2019 Shipping Information

Please note the International Education Office does not mail I-20s or DS-2019s internationally through the U.S. Postal Service. All international shipments must go through the eShip Global shipping service.

eShip Global Shipping Service

This service allows you to pay for and receive your documents through DHL, FedEx or UPS.  Documents typically arrive 3-5 days after you place your shipping order.

Why use eShip?

Regular mail to many other countries can be extremely slow and unreliable; it can often take up to 6 weeks to receive an I-20/DS-2019 via regular mail. In addition, sensitive immigration documents  can be lost, stolen or delayed in regular mail shipments.  eShip offers tracking, so students can plan appropriately for visa appointments and their arrival to the U.S.

How to use eShip Global:

To request the shipment of your documents, please visit eShip Global’s website https://study.eshipglobal.com, to create an account (works best with Internet Explorer & Mozilla Firefox browsers). Please do not request a shipment until after you have been informed by the International Education Office that your I-20/DS-2019 has been prepared.

  1. Complete the registration form: you will need to be prepared with the email address you will use for the communication from this company, mailing address and phone number.  After registering, within 30 minutes you will receive an email requesting that you activate your account.  This is required for you to begin using the account.
  2. Follow the instruction in the email you receive to activate your account. Once the activation process is complete, you will receive another email confirming this fact.
  3. Prepare the shipping label: for this step you must have already activated your account. Select “Receive a Package From Universities,” then “Pennsylvania” from the map of the United States, next “Allegheny College” and finally “International Education Office.”  This will ensure your shipping label is received by our office.  Once you get to this step, you will need to have your mailing address, phone number and email address. Note that a student ID is NOT required to submit your request.  Please use 0000 if you do not yet have your Allegheny ID number.  At the end of the screen, you should select “ship/quote.”  You will receive a quote and have the option to choose your carrier – FedEx, UPS, or DHL.  At this stage, you will also be able to select your method of payment (i.e. credit card or wire transfer).   Please pay close attention to the information submitted on these screens, as errors in the credit card information or submitting incorrect or incomplete address information will result in a delay in the mailing of your documents.
  4. The final email you receive from eShipGlobal will be confirmation of your order. This email will provide you with detailed information about your shipment (i.e. payment amount, tracking number, mailing address, etc.).  International Education will then receive a copy of this email and will begin preparing your shipment.

If you experience any difficulty in registering and processing the shipment, please use the “Help” link in the site for step-by-step instructions. If you have additional questions about how to use this service, please e-mail support@eshipglobal.com.  For all other inquiries related to your immigration, please email Lenee McCandless at lmccandless@allegheny.edu

Shipping Within the United States

If you are currently in the U.S., the International Education Office will send your documents via the United States Postal Service to the U.S. address you have provided.