Archive for the ‘Service Outage’ Category

Network Maintenance Could Cause Brief Disruption

On September 16 from 6:00 – 7:00pm there will be maintenance conducted on the College’s internet connection.  The maintenance will correct an issued identified earlier in the week that was resulting in slower speeds than appropriate given the 1GB connection the College has to the internet.

There is potential for a brief disruption as the primary connection is switched to the redundant connection allowing the network administrator and the ISP’s network engineer to make the necessary changes.

Informer login issue resolved

Informer is now functioning properly.  Individuals with affected scheduled jobs have been notified.  Thank you!

Informer Login issue

The Informer report server is not accepting logins.  Schedules run Sunday night through Tuesday morning did not process.  We expect the server to be functioning normally momentarily.

Salesforce Outage Resolved

Salesforce has been restored to normal function.  There are reports of likely data loss on any activities performed Tuesday morning before the system outage.  Please verify or take this into consideration when moving forward with regular processing today.

Colleague Access Restored

Colleague should be functioning now as usual. Please report any issues to ITS via User Services at x2755.