Archive for the ‘Service Outage’ Category

Colleague Password Issue (Resolved)

Affected users unable to access Colleague are being contacted to assist with login. If you are still unable to connect to Colleague and have not been contacted shortly, please contact User Services at x-2755.

Colleague Password Issue

There is an issue for many individuals on campus with signing into Colleague. (Others are fine. WebAdvisor and Informer are working normally.) This problem is expected to be resolved very soon.

Update: Power issue reported in Oddfellows

Update: The power issue affecting Odd Fellows was resolved by the Physical Plant and the provider.  As approximately 3:00pm on Monday (10/26) operations has returned to normal.  If you are experiencing electrical issues, please contact Physical Plant.

Original Post:The Help Desk was just informed a power issue that is affecting part of Odd Fellows. Portions of the basement and 1st floor are experiencing a power outage because of a supply line issue. It is affecting power in the basement classroom, offices, and parts of the network.

ITS is not aware of a timeline for repair or cause.  Should we learn more about how this outage is impacting technology in the building we will post to this site.  Questions regarding the cause or repair timeline should be directed to Physical Plant.

Colleague login issues resolved

We believe the problems to be resolved with Colleague logins. Please report any problems to ITS if they arise.

Colleague login issues

Employees are experiencing trouble signing in to Ellucian Colleague this morning, receiving the error “Response arguments cannot be empty.” ITS is working to correct this issue.

WebAdvisor and Informer appear to be functioning normally.