Archive for the ‘Service Outage’ Category

Informer login issue resolved

Informer is now functioning properly.  Individuals with affected scheduled jobs have been notified.  Thank you!

Informer Login issue

The Informer report server is not accepting logins.  Schedules run Sunday night through Tuesday morning did not process.  We expect the server to be functioning normally momentarily.

Salesforce Outage Resolved

Salesforce has been restored to normal function.  There are reports of likely data loss on any activities performed Tuesday morning before the system outage.  Please verify or take this into consideration when moving forward with regular processing today.

Colleague Access Restored

Colleague should be functioning now as usual. Please report any issues to ITS via User Services at x2755.

Colleague inaccessible

The server that allows login to Colleague is preventing users from being able to sign on. ITS is aware of the problem and is investigating. Other related Colleague functions (WebAdvisor and Informer reporting) are functioning normally.