Network Disruption Corrected for Several Loomis Street Houses

wireless-connection-iconA network disruption that affected Internet access at several locations on Loomis St. was reported to Information Technology Services (ITS) Friday morning(10/17/14). A network technician was able to resolve the issue Friday morning around 9:20 am.

Log reports show the issue first occurred Thursday evening and was caused by a tripped power circuit. Power has been restored and all network services are back online.

Should you residence of Loomis Street houses experience an inability to access the internet at this point, they should contact the ITS Help Desk in Murray Hall.

Wireless Issue in North Village

wireless-connection-iconITS discovered a wireless network issue that affected Internet access in North Village II from 3:15pm – 4:01pm.

The issue affected the wireless access points preventing internet access during that time. The wireless network switches were off-line briefly which then caused the wireless access points to go off-line.

As of 4:01pm all Wireless access was restored to all locations in North Village II.

Software Updates

Windows 7 computers across campus should receive software updates for the following products beginning tonight.

  • Mozilla Firefox
  • Oracle Java 7

If you experience any problems with the software updates, please contact Computing Services by creating a Web Help Desk ticket.

Opt In to Google Hangouts

google-hangouts-logo128Allegheny College Google Apps now has access to Hangouts from the Gmail window.  Once you opt in, you will have the access to fuller featured IM, face-to-face video calls, and more from your computer.

Using the new Google Hangouts also allows you to  have a more seamless experience as you shift between computer and mobile device (both iOS and Android) when you are on the go.

More Hangouts Help

Help Desk Closed Early 9/18

The Help Desk will be closing at 4:30 tonight for ITS student staff training. Regular hours will resume on Friday.

Thank you for your cooperation.