August 30th 2016
ITS welcomes our new students and colleagues to campus for the start of the Fall 2016 semester. As you begin your work, you are encouraged to use Google Drive for storing your work and collaborating on projects using Docs, Sheets, and Slides.
For those of you who are new to Google Drive, here is a good overview the explains sharing, storage, and the collaborative power of Google Drive.
If you have questions about using Google products please let ITS know by creating a ticket or contacting the InfoDesk. We would be happy to find time to help you adopt Google Apps effectively.
August 26th 2016
The InfoDesk will be open during move in weekend Saturday 8:00 – 2:00pm and Sunday 9:00 – Noon. Professional and student staff will be available to help new students with the following.
- connect to the wireless network (AC-Wireless)
- download the college provided antivirus
- install the PaperCut printing client
- sign out a cable box
- reset passwords
Students looking for assistance should stop by the InfoDesk in Pelletier located immediately to the left as you enter Pelletier and ask for help.
In addition to the personal help provided at the InfoDesk in Pelletier, students are encourage to check out our online support about the residence hall network.
August 25th 2016
Members of the community are likely to start seeing the new google contacts splash screen in the coming days as they open Contacts in Gmail.
The new version of contacts was announced a year ago on the Gmail Blog and has just been released in as the standard version in Google Apps. The focus of the new interface is to easily get rid of duplicates, easily keep your contacts up to date, and see more information about the interactions you have with your contacts in one place. Read more about the new version of contacts at – https://apps.google.com/learning-center/products/contacts/get-started/.
August 24th 2016
Please visit Pelletier Library’s InfoDesk for your technology needs. The InfoDesk, located at the front of Pelletier, will consist of Technology Help, Circulation, Course Reserves, Interlibrary Loan and Media Services.
The Help Desk phone number (x2755) will be retired. and IT support representatives can be reached at x3768. Contact Aimee Reash (x3768) or Drew McMillin (x2759) for more information.
August 9th 2016
The maintenance performed on Sakai was successfully completed within scheduled window of time need by Longsight.
As of 9:00am on 8/8/2016 Sakai was working properly for the community. If you experience trouble using Sakai please contact the InfoDesk by creating a ticket or calling ext 3768 to report your experience.