Software Updates

Windows 7 computers across campus should receive software updates for the following products beginning tonight.

  • Mozilla Firefox

If you experience any problems with the software updates, please contact Computing Services by creating a Web Help Desk ticket.

Move In Weekend Hours

Information Technology Services (ITS) will have special hours on 8/23 and 8/24 to assist new and returning students settle in for the semester. open-sign

Hours:

Saturday 8/23

  • Murray Hall 10am – 3pm
  • Baldwin Hall 10am – 3pm

Sunday 8/24

  • Murray Hall 10am – 3pm
  • Baldwin Hall 9am – Noon

Services:

  • AC-Wireless Help
  • Anti-virus installation
  • Laptop pick ups
  • Cable adapter sign-outs
  • Password resets
  • Smiles and bad jokes

Welcome back and let’s get the semester kicked off right!

 

Resolved: WebAdvisor Issue (Reported)

Resolved: At approximately 1:10pm on 8/19/2014 the reported WebAdvisor issue was corrected.  There are no known issues with WebAdvisor at this point.  Should you experience issues please report to the ITS Help Desk by submitting a ticket or calling at 2755.

Original Post: Issues with WebAdvisor have been reported to the ITS Help Desk.  The Systems Manager has been informed.  He is currently investigating the issues.  As updates are available information will be posted.

 

Digital Cable Starts 8/18/14

DigitalTVStarting August 18, 2014, Cable TV will require the use of a digital adapter*.  Once you connect your adapter you will have access in your room to 30 digital channels provided locally by Armstrong Cable.

Students who requested a digital adapter can sign it out by visiting the ITS Help Desk in Murray Hall weekdays 8:00am – 5:00pm. The ITS Help Desk in Murray Hall will have special weekend hours on August 23rd and 24th from 10:00am – 3:00pm to meet the needs of students on Move In Weekend.

An expanded 60+ channel line up will be available to students in public places like, McKinley’s, Wise Center, and Brooks Dining Hall as well as in designated TV lounges in the residence halls. Additional information about Cable TV please refer to the Cable TV and Phone Service page on the ITS website.

*If you have not requested an adapter, please contact the ITS Help Desk.  Additional Adapters will be requested as needed.

Schedule Maintenance: Colleague, WebAdvisor, and Informer (8/7/14)

In order to resolve some ongoing issues, the admin service will be shutdown and restarted at noon on Thursday, August 7. It will be available again by 1:00pm. This will affect Colleague, WebAdvisor and Informer.