As amended August 2010
Occasionally, it will be necessary for Information Technology Services (ITS) to suspend one or more central servers for maintenance reasons. When such actions are necessary, ITS will endeavor to select a time to do so that will inconvenience as few users as possible and will notify users of the affected system at least two business days in advance. On very rare occasions, it may be necessary to conduct system maintenance at less convenient times or on shorter notice. Notice of system maintenance that requires service suspension will be posted on the ITS web site, and staff at the Help Desk will know about ongoing system maintenance so that they can assist users who might call in.