Web Based Printing

As part of Information Technology Service’s sustainability efforts to reduce energy consumption, a printing system has been implemented to monitor printing on campus. Collecting statistics will provide a view of the printing needs of the campus community and may provide insights into methods for reducing waste while providing wider access to printing form personal computers.

In addition to providing useful statistics, this printing system will allow users to submit print jobs to network printers all over campus from the wireless network or from other buildings.

Login and Summary

Browse to print.allegheny.edu to login to the Allegheny College web printing system. Your username and password are the same as your network account used for email. From here you can review your current status, submit new print jobs, and release print jobs to the printer.

 

The summary page displays your current Print Point balance, the total number of print jobs that you have submitted, and the total number of pages that were printed.

 

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Submitting A Print Job From The Web

  1. To submit a print job click the “Web Print” link on the left side of the page and follow the prompts to choose a printer and upload a document. Click “Submit a Job” to begin.
  2. Select the printer you wish to print to from the list.  All printers are set to print black & white and double-sided.  Color printing and other options are available from lab computers or by installing the PaperCut client on your Mac or Windows computer.
  3. On the next screen you will select the number of copies to print.
  4. On the next screen, click Browse to upload your document. Currently this is limited to PDF and Microsoft Office documents.
  5. If you need to print another type of document or need special options (printing Power Point handouts or Images for example) there are two workarounds.
    1. Print the document from a public computer lab – Printing from a public computer lab allows you to print using the full range of options that would normally be available on a directly attached printer.
    2. Convert to PDF and upload to web print – This is often accomplished by installing a PDF print driver. This will allow you to select the PDF writer from your list of printers and a PDF document will be created as a file instead of being sent to a physical printer. For more information see the PDF Print Drivers page.
  6. After clicking “Upload and Complete” your document will be uploaded, rendered, and held in the queue.
    At this point your document has not been printed. You need to release the job to the printer in order to finish. Additionally, you will receive a notification email telling you that your document is being held in the queue.
  7. You have a choice in releasing your print job.  You can either release it
    1. at the printer using your ID card
    2. from WebPrint.  See the next section “Jobs Pending Release” to learn how.

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Jobs Pending Release

  1. Clicking on “Jobs Pending Release” on the left side of the page will show you the print jobs that you have uploaded. From here you can either release the job to be printed or cancel it.
  1. Print – When you click “print” you will be given a list of printers in the building that you selected. Click on the printer that you want to print to and your job will be submitted. Buildings with only a single printer will print to that printer immediately after you click “print”. Your document will then be sent to the queue for that particular printer and will be printed.
  2. Cancel – Clicking “cancel” will cancel the print job entirely.

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Printing from Lab Computers and Pelletier Public Computers

Printing from Lab Computers

Printing from a computer lab will work the same as standard printing. You will be able to submit print jobs via the regular methods such as File → Print. Your print job will then be automatically submitted and released to the selected printer and deduct the appropriate print points from your total.

Because the print job must first be submitted to the print server and then to printer, your print job may take longer than expected to print. This time could be several minutes if there is a high demand and a large queue on the print server.

Pelletier Public Computers

Public computers in Pelletier are configured to print to to Pelletier Public Printers print queue, which holds the print job on the PaperCut Print server until it is released by the individual at one of the four public MFD’s in the building.

Print jobs are held for up to twenty four hours and then are automatically deleted and the cost of the job are credited to the user’s account.

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What To Do If Your Job Did Not Print

When Printing Through Web Print

If you have fewer Print Points than your print job requires, it will be denied when you attempt to release the job to a printer. The image below shows the error that you will receive.

 

 

You should also check your email because the printing system will issue a notification email if your print job was denied. This notification email will give you a detailed reason for your print job being denied, whether it was for insufficient Print Points or another reason.

If you need to request additional Print Points, see the section above titled Requesting Additional Print Points.

When Printing From A Computer Lab

If you have fewer Print Points than your print job requires, it will be denied when you attempt to print. You will not receive an error message, but you can check the status of your print job on the Web Print web site. Click on “Recent Print Jobs” on the left side of the page. If the status of your print job is Denied, hover over the word “Denied” and you will see a tool-tip with the reason. The example below shows a print job that was denied due to insufficient Print Points.

 

You should also check your email because the printing system will issue a notification email if your print job was denied. This notification email will give you a detailed reason for your print job being denied, whether it was for insufficient Print Points or another reason.

If you need to request additional Print Points, see the section above titled Requesting Additional Print Points.

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