It is common to see job descriptions with “proficiency with Microsoft Office required” or something of the like in the skills section. While entirely a reasonable skill set to require, just what does it mean to be proficient in Microsoft Office or any technology for that matter?
ITS defines proficiency as the baseline set of skills and knowledge one must have to be effective. With that in mind, we propose the following descriptions of basic proficiency for the information technologies typically used to communicate electronically, organize activities and information, and create documents at the College.
Clarification and Guidance
If you are a supervisor who would like guidance on the technology proficiencies included in the job descriptions of individuals in your department, please contact James Fadden by calling the Information Technology Services Help Desk.