This coming Sunday (November 2), at 2 am New York time, all our servers will switch their clocks back 1 hour to get off Daylight Saving Time.
If you are in an area that follows the same rule, there is nothing you need to do. If you are in an area with different time rules, you’ll need to adjust the time on your site after that change takes place. This is done in Set Up | System Settings | Current Time and be sure to save your changes.
It’s important the system has accurate time in order to properly enforce study sign-up and cancellation deadlines.
In other news, we just published a tutorial video for researchers:
https://www.youtube.com/watch?v=ec8S3xfO-a8
It covers the most popular features researchers use and is a nice complement to the participant tutorial we published a few weeks ago. A link has also been added to our support site at https://www.sona-systems.com/support so you can easily find it later.
This email was sent to the contacts we have listed in our files for your site. If you need to update this or just have any questions, please let us know by emailing support@sona-systems.com