Frequently Asked Questions

What Is Counseling?

The Counseling and Personal Development Center (CPDC) is a safe space to explore identity, learn skills to manage emotions effectively, and examine relationships. We provide brief counseling that focuses on developing tools the empowers the student to make change in their life.

How do I make an appointment?

You can request an appointment by completing this form. Once completed, we will contact you within 3 business days with a scheduled appointment. You can also call (814) 332-4368 or email for questions.

What are hours of operation?

The CPDC is open Monday through Friday, from 8 a.m. to 5 p.m., with a one hour lunch from noon until 1 p.m. We schedule sessions beginning at 9 a.m., with the last session of the day starting at 4 p.m.

Can a student just walk in?

We have scheduled drop-in hours during the week. Please see our homepage for details.

What if a student needs immediate support?

Actively enrolled students have access to a dedicated 24/7 Line that is staffed around the clock, including school breaks and holidays. The 24/7 Line is (814) 332-2105. 

How often may a student be seen?

CPDC offers brief, effective therapy that fits within the busy schedules of our students. Frequency and number of sessions varies depending upon student need (that is determined by clinical assessment). If a student’s need exceeds the capacity of the CPDC, we will work closely with the student to get them connected with a community provider.

Is there a fee?

Students are not charged an additional feel for utilizing the CPDC. We also do not bill insurance.

Can students request a specific counselor?

Yes; students may indicate on their request for counseling forms their preferred counselor. However, we cannot guarantee that specific requests for counselors will be granted due to scheduling and caseloads.

What information will be shared?

The CPDC cannot share any information with faculty/staff/administrators without a signed Release of Information by the student. Information released is contingent upon the parameters of the Release of Information.

With faculty, staff, and/or administrators?
CPDC cannot share any information with any other Allegheny community members, including employees, regarding clients without a signed Release of Information. If a Release has been signed by the student, the information released is contingent upon the parameters set in the Release (see Policies Regarding Contact with Campus Communities).

EXEMPTION: CPDC must inform the Dean of Students Office if a student has been transported to the hospital by way of the CPDC Office. Only minimal information will be shared (see Informed Consent).

With parents and/or guardians?
CPDC cannot share information with parents and/or guardians without a signed Release of Information. If a Release has been signed by the student, the information released is contingent upon the parameters set in the Release.

What do I do if I have a concern about a student?

We ask that faculty/staff/administrators do not walk students down to the CPDC to help protect the privacy of other students. Instead, we ask faculty/staff/administrators to call the 24/7 Line and have the student speak with a counselor on the phone.

Gold Folder: The Gold Folder is a quick, hands-on guide to helping students navigate distress while in your classrooms/offices. If you would like a Gold Folder, or would like to have a representative of the CPDC speak with you or your department about the Gold Folder, please email

Are you in need of immediate support?

Please contact the 24/7 Line at (814) 332-2105 to speak to a counselor right away.