Guest Experience Coordinator

Allegheny College, a selective national liberal arts college, invites applications for a Guest Experience Coordinator in the Office of Admission. The coordinator provides exceptional service to prospective students and their families serving as their first point of contact with Allegheny. They will coordinate the daily visit experience with a positive and friendly approach, while maintaining detailed schedules and records. The coordinator is part of a collaborative enrollment management team who focus on working with students through a lens of equity and inclusion. They will report to the Manager of Enrollment Technology and is a full-time non-exempt position.  The pay range begins at $28,300 annually.

 The Guest Experience Coordinator will:

  •  Manage the daily visit experience, including the tracking and processing of all visit requests, and confirmation of visit schedules with student
  • Coordinate with other campus offices to schedule prospective student appointments with faculty, coaches, classes, and other campus departments as needed
  • Maintain accurate visit student in Slate CRM
  • Manage the admission office and campus visit calendars
  • Maintain the lobby area, ensuring a welcoming and clutter-free environment
  • Greet and check-in visitors ensuring all questions are answered and providing a seamless hand-off to appointments
  • Manage primary admission phone line for incoming calls and voicemail
  • Coordinate and manage counseling staff schedule for campus visit needs
  • Assistant with application and supporting material data entry
  • Assist with Admission events and programs
  • Train and assign work to student interns
  • Other duties as assigned

Minimum qualifications:

  • High School Diploma
  • Associate or Bachelor degree is preferred
  • Previous customer service work
  • Ability to work occasional weekends or evenings

Technology skills/requirements:

  • Microsoft Office Suite
  • Google Workspace Suite
  • CRM Technology

Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA  16335 or by e-mail to  Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.

Allegheny College, founded in 1815, is one of the nation’s oldest and most innovative four-year colleges where multidisciplinary learning breaks the conventional mold. It is one of the few colleges in the United States with a unique requirement to choose both a major and minor for graduation, to provide students with a cross-disciplinary path in the sciences and humanities for educational depth and intellectual growth. Located in Meadville, Pennsylvania, Allegheny College is one of 44 colleges featured in Loren Pope’s “Colleges That Change Lives.” In its 2022 rankings, U.S. News & World Report recognized Allegheny College as one of the country’s top 100 national liberal arts colleges — and one of the top 25 best for undergraduate teaching.

Allegheny’s undergraduate residential education prepares students for successful, meaningful lives by promoting students’ intellectual, moral, and social development and encouraging personal and civic responsibility. Allegheny’s faculty and staff combine high academic standards and a commitment to the exchange of knowledge with a supportive approach to learning. Graduates are equipped to think critically and creatively, write clearly, speak persuasively, and meet challenges in a diverse, interconnected world. Allegheny College is deeply committed to creating an inclusive community that actively challenges racism, sexism, heterosexism, religious bigotry, and other forms of bias (see Allegheny College Statement of Community).

Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Women, veterans, individuals with disabilities, and members of other underrepresented groups are highly encouraged to apply. Allegheny does not discriminate on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, or national origin.

Visit the Allegheny College Web Site at

posted 09/12/2023