Printing Services Technician

ROLE TITLE:  Printing Services Technician

REPORTS TO: Director of Retail Operations

Summary of Position

The Printing Services Technician is responsible for all aspects of the college’s printing services operation, including execution of work requests through the operation of high speed printers and all manners of finishing equipment.  This position is part of the cross-functional Retail Operations team which includes the college post office, print services, and the Merriman Campus Store.  It will be necessary to work in all areas of the team at times, therefore cross training will be provided.  This position operates in a fast paced environment with integral deadlines and requires interfacing with diverse customers such as students, faculty, employees and community members.

What you will do in this role:

  • Manage the daily workflow to maintain on time job completion with high level accuracy. Develop and implement print shop operating policies and procedures, establish printing standards, specifications and management control. Manage Print Shop requests; plan, organize, and prioritize college print work orders by complexity and due date, establish and meet deadlines.  Review print shop requests to prioritize workload by job complexity, and due date; group jobs requiring similar specifications, paper size and weight, etc., to minimize changes in equipment set up, maximize efficiency and productivity and control costs. Monitor print material inventory to ensure minimum stocking levels are maintained and required items are available to execute all tasks in a timely and effective manner. Order supplies and materials as required. Drive continuous process improvement by actively seeking education and training on current trends and best practices.
  • Using the printing/finishing equipment, complete all printing requests and perform quality control for all jobs. Ensure compliance with all Licensing requirements. Apply knowledge of graphic design, printing and bindery techniques along with sign making methods to create and produce printed items that balance cost-effectiveness with quality and meet the timeline requirements of customers.  Train and advise staff on work methods and techniques in operations of print shop equipment.  Monitor work processes to assure quality, conformance to specifications, and timely completion. Ensure safety procedures are followed with any equipment with potential for hazard.
  • Liaise with customers to ensure proper understanding of job requirements, costs and lead times. Assist customers with job layout, paper stock selection, and work order preparation. Collaborate and coordinate with the Information Technology department to ensure all technology standards are met.  Monitor trends and new technology for all areas of the printing operations.  Make recommendations to the Director of Retail Operations to keep printing operations current and provide continuous process improvement.
  • Perform setup and routine maintenance of all printing/finishing equipment. Troubleshoot and maintain finishing and printing equipment.  Plan, research, recommend and assist in the purchase of printing and finishing equipment to meet the future printing and copying needs of the college. Ensure cleanliness of area and equipment safeguarding quality control measures.
  • Prepares price quotation and print shop request changes when needed. Maintains required records and files as necessary and complete monthly departmental chargebacks        Prepares price quotation and print shop request changes when needed.  Maintains required records and files as necessary and complete monthly departmental chargebacks
  • Complete retail transactions and perform customer service duties in post, print, and store operations as necessary.

YOUR EXPERIENCE

  • Entry level position, but would desire candidates with a minimum of 1-3 years of relevant experience
  • High school graduate or GED is required
  • Track record of achieving exceptional results
  • Detail oriented with ability to multi-task
  • Must have exceptional communication and relationship building abilities
  • Required knowledge: Google Suite, MS Office Suite, Adobe Creative Cloud, desktop
  • publishing, performing routine maintenance/trouble shooting of printing/finishing equipment
  • Ability to work with constant interruptions and learn and master new technology
  • Ability to maintain confidentiality at all times
  • Ability to proofread and perform quality control on your own work product

YOUR COMPENSATION

New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role. Compensation is dependent upon qualifications and experience. This is a non-exempt position. The expected hourly range starting point for this position is $17.00.

THE HIRING PROCESS

Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA  16335 or by e-mail to employment@allegheny.edu.  Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check.

ALLEGHENY COLLEGE

Allegheny College, founded in 1815, is one of the nation’s oldest and most innovative four-year colleges where multidisciplinary learning breaks the conventional mold. It is one of the few colleges in the United States with a unique requirement to choose both a major and minor for graduation, to provide students with a cross-disciplinary path in the sciences and humanities for educational depth and intellectual growth. Located in Meadville, Pennsylvania, Allegheny College is one of 44 colleges featured in Loren Pope’s “Colleges That Change Lives.” In its 2022 rankings, U.S. News & World Report recognized Allegheny College as one of the country’s top 100 national liberal arts colleges — and one of the top 25 best for undergraduate teaching.

Allegheny’s undergraduate residential education prepares students for successful, meaningful lives by promoting students’ intellectual, moral, and social development and encouraging personal and civic responsibility. Allegheny’s faculty and staff combine high academic standards and a commitment to the exchange of knowledge with a supportive approach to learning. Graduates are equipped to think critically and creatively, write clearly, speak persuasively, and meet challenges in a diverse, interconnected world. Allegheny College is deeply committed to creating an inclusive community that actively challenges racism, sexism, heterosexism, religious bigotry, and other forms of bias (see Allegheny College Statement of Community).

Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. The College does not discriminate, and will not tolerate discrimination on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, creed, national/ethnic origin, ancestry, veterans, handicap or disability as those terms are defined under applicable law, or members of other underrepresented groups.

Visit the Allegheny College Web Site at www.allegheny.edu

posted 5/22/2024