[{"id":17251,"date":"2024-08-23T16:22:35","date_gmt":"2024-08-23T20:22:35","guid":{"rendered":"https:\/\/sites.allegheny.edu\/information-technology-services\/?page_id=17251"},"modified":"2024-08-23T16:35:05","modified_gmt":"2024-08-23T20:35:05","slug":"msoffice","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/software-for-your-personal-computer\/msoffice\/","title":{"rendered":"Microsoft Office"},"content":{"rendered":"<p>Microsoft offers a free version of Office 365 that you can sign up for <a href=\"https:\/\/www.microsoft.com\/en-us\/education\/products\/office\">here<\/a>.<\/p>\n<ol>\n<li>Click the blue &#8220;Get Started&#8221; button<\/li>\n<li>Enter your Allegheny email address and follow the prompts to set up your account.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/08\/Screenshot-2024-08-23-163100.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17258\" src=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/08\/Screenshot-2024-08-23-163100.png\" alt=\"\" width=\"399\" height=\"270\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/08\/Screenshot-2024-08-23-163100.png 609w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/08\/Screenshot-2024-08-23-163100-300x203.png 300w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/a><\/p>\n<p>Note that this is for the web browser based version of Office only. In August 2024, Microsoft stopped offering the free downloadable desktop client versions of Office apps.<\/p>\n<p>Fortunately, if you need the desktop versions of Office apps, Allegheny offers them through Apporto Virtual Lab: <a href=\"https:\/\/allegheny.apporto.com\/\">https:\/\/allegheny.apporto.com\/<\/a><\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft offers a free version of Office 365 that you can sign up for here. Click the blue &#8220;Get Started&#8221; button Enter your Allegheny email address and follow the prompts to set up your account. Note that this is for the web browser based version of Office only. In August 2024, Microsoft stopped offering the [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/software-for-your-personal-computer\/msoffice\/\">Continue Reading &#8220;Microsoft Office&#8221;<\/a><\/p>\n","protected":false},"author":254,"featured_media":0,"parent":502,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-17251","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/254"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=17251"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17251\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/502"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=17251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":17164,"date":"2024-02-05T16:58:14","date_gmt":"2024-02-05T21:58:14","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=17164"},"modified":"2024-02-07T09:57:08","modified_gmt":"2024-02-07T14:57:08","slug":"acceptable-use-policy","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/acceptable-use-policy\/","title":{"rendered":"Acceptable Use Policy"},"content":{"rendered":"<h3>Purpose<\/h3>\n<p>Allegheny College provides many business tools to its employees and contractors to enhance their productivity and jobs. These tools include computers, software, communication tools (email, chat), access to internal networks (intranet), access to external networks (internet), as well as telephone systems, voice mail, fax, photocopiers, etc. Allegheny College requires that these systems be used in a responsible way, ethically, and in compliance with all legislation and other Allegheny College policies and contracts. Noncompliance could have a severe, negative impact on the college, its employees, and its students. This policy does not attempt to anticipate every situation that may arise and does not relieve anyone accessing the system of their obligation to use common sense and good judgment.<\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1-r_LKqkNEiyViUAsuQTJZ0oKkTL7sYOM\/view?usp=sharing\">View complete policy here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purpose Allegheny College provides many business tools to its employees and contractors to enhance their productivity and jobs. These tools include computers, software, communication tools (email, chat), access to internal networks (intranet), access to external networks (internet), as well as telephone systems, voice mail, fax, photocopiers, etc. Allegheny College requires that these systems be used [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/acceptable-use-policy\/\">Continue Reading &#8220;Acceptable Use Policy&#8221;<\/a><\/p>\n","protected":false},"author":254,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-17164","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/254"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=17164"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17164\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=17164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":17084,"date":"2023-08-17T08:45:07","date_gmt":"2023-08-17T12:45:07","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=17084"},"modified":"2025-06-16T10:01:55","modified_gmt":"2025-06-16T14:01:55","slug":"student-network-2","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/student-network-2\/","title":{"rendered":"Student Network"},"content":{"rendered":"<p><\/p>\n<h3>For Laptop, Phone, or Tablet<\/h3>\n<div class=\"box box-blue box-align-\"><div class=\"h4-title\"><span>Quick Start Guide<\/span><\/div><p>\n<ol>\n<li>Connect to <strong>AC-Students<\/strong> on your laptop, phone, or tablet.<\/li>\n<li>Enter your Allegheny username (the part of your email preceding @allegheny.edu) and your Allegheny password.\n<ul>\n<li>If prompted, choose\u00a0<strong>PEAP<\/strong> for the EAP Method, <strong>MSCHAPv2<\/strong> for the Phase 2 Authentication, and <strong>Don&#8217;t Validate<\/strong> for the CA Certificate. Your Allegheny username should be entered in the <strong>Identity<\/strong> field. If forced to enter a <strong>Domain<\/strong>, please enter: <strong>allegheny.edu<\/strong><\/li>\n<li>If prompted, trust the certificate.<\/li>\n<li>For Android and Apple devices, turn off MAC randomization\/private address.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<h3>OS Specific Tutorials<\/h3>\n<p><a href=\"https:\/\/sites.allegheny.edu\/it\/tutorials\/wireless\/wireless-configuration-guide-for-windows-10\/\">Windows<\/a>, <a href=\"https:\/\/sites.allegheny.edu\/it\/tutorials\/wireless\/macosx\">macOS<\/a>, <a href=\"https:\/\/sites.allegheny.edu\/it\/tutorials\/wireless\/wireless-chromebooks\/\">ChromeOS<\/a>, <a href=\"https:\/\/sites.allegheny.edu\/it\/tutorials\/wireless\/wireless-configuration-guide-for-ios\">iOS<\/a>, and <a href=\"https:\/\/sites.allegheny.edu\/it\/tutorials\/wireless\/wireless-configuration-guide-for-android\">Android<\/a>.<\/p>\n<h3>Other Wireless Devices<\/h3>\n<p>If you have a wireless device that is not listed above and capable of the following standards, you may be able to connect to AC-Students.<\/p>\n<ul>\n<li>802.1X<\/li>\n<li>PEAP authentication<\/li>\n<li>MSCHAPv2 inner authentication<\/li>\n<\/ul>\n<h3>Smart TVs, Game Consoles, etc.<\/h3>\n<p>These devices do not typically support 802.1x networks and will need to be connected to the <strong>AC-Devices<\/strong> network. New students will receive instructions for this network in their email.<\/p>\n<h3>Internet Connection Support<\/h3>\n<p><div class=\"column-short column-one-half   \"><div class=\"box box-green box-align-\"><p>Call: \u202d(814) 332-2755<\/p><\/div><\/div><div class=\"column-short column-one-half column-last   \"><div class=\"box box-green box-align-\"><p>Submit a ticket <a href=\"http:\/\/webhelp.allegheny.edu\">webhelp.allegheny.edu<\/a><\/p><\/div><\/div><div class=\"clearcolumnfloats\"><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For Laptop, Phone, or Tablet OS Specific Tutorials Windows, macOS, ChromeOS, iOS, and Android. Other Wireless Devices If you have a wireless device that is not listed above and capable of the following standards, you may be able to connect to AC-Students. 802.1X PEAP authentication MSCHAPv2 inner authentication Smart TVs, Game Consoles, etc. These devices [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/student-network-2\/\">Continue Reading &#8220;Student Network&#8221;<\/a><\/p>\n","protected":false},"author":254,"featured_media":0,"parent":785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-17084","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/254"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=17084"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17084\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/785"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=17084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":17028,"date":"2023-08-11T13:21:49","date_gmt":"2023-08-11T17:21:49","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=17028"},"modified":"2025-06-13T10:26:32","modified_gmt":"2025-06-13T14:26:32","slug":"student-network","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/student-network\/","title":{"rendered":"Student Network"},"content":{"rendered":"<p><\/p>\n<h3>For Laptop, Phone, or Tablet<\/h3>\n<div class=\"box box-blue box-align-\"><div class=\"h4-title\"><span>Quick Start Guide<\/span><\/div><p>\n<ol>\n<li>Connect to <strong>AC-Students<\/strong> on your laptop, phone, or tablet.<\/li>\n<li>Enter your Allegheny username (the part of your email preceding @allegheny.edu) and your Allegheny password.\n<ul>\n<li>If prompted, choose\u00a0<strong>PEAP<\/strong> for the EAP Method, <strong>MSCHAPv2<\/strong> for the Phase 2 Authentication, and <strong>Don&#8217;t Validate<\/strong> for the CA Certificate. On Android and ChromeOS devices, your Allegheny username should be entered in the <strong>Identity<\/strong> field. If forced to enter a <strong>Domain<\/strong>, please enter: <strong>allegheny.edu<\/strong><\/li>\n<li>If prompted, trust the certificate.<\/li>\n<li>For Android and Apple devices, turn off MAC randomization\/private address.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<h3>OS Specific Tutorials<\/h3>\n<p><a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/wireless-configuration-guide-for-windows-10\/\">Windows<\/a>, <a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/macosx\">macOS<\/a>, <a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/wireless-chromebooks\/\">ChromeOS<\/a>, <a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/wireless-configuration-guide-for-ios\">iOS<\/a>, and <a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/wireless-configuration-guide-for-android\">Android<\/a>.<\/p>\n<h3>Other Wireless Devices<\/h3>\n<p>If you have a wireless device that is not listed above and capable of the following standards, you may be able to connect to AC-Students.<\/p>\n<ul>\n<li>802.1X<\/li>\n<li>PEAP authentication<\/li>\n<li>MSCHAPv2 inner authentication<\/li>\n<\/ul>\n<h3>Smart TVs, Game Consoles, etc.<\/h3>\n<p>Devices that do not support 802.1X authentication can still connect using a separate Wi-Fi network called <strong>AC-Devices<\/strong>. A unique private pre-shared key is generated and emailed to each student at the start of the Fall semester and can be used on up to 5 devices. If you have lost your email, or believe you did not receive it, please contact the Help Desk.<\/p>\n<h3>Internet Connection Support<\/h3>\n<p><div class=\"column-short column-one-half   \"><div class=\"box box-green box-align-\"><p>Call: \u202d(814) 332-2755<\/p><\/div><\/div><div class=\"column-short column-one-half column-last   \"><div class=\"box box-green box-align-\"><p>Submit a ticket <a href=\"http:\/\/webhelp.allegheny.edu\">webhelp.allegheny.edu<\/a><\/p><\/div><\/div><div class=\"clearcolumnfloats\"><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For Laptop, Phone, or Tablet OS Specific Tutorials Windows, macOS, ChromeOS, iOS, and Android. Other Wireless Devices If you have a wireless device that is not listed above and capable of the following standards, you may be able to connect to AC-Students. 802.1X PEAP authentication MSCHAPv2 inner authentication Smart TVs, Game Consoles, etc. Devices that [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/student-network\/\">Continue Reading &#8220;Student Network&#8221;<\/a><\/p>\n","protected":false},"author":254,"featured_media":0,"parent":785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-17028","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/254"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=17028"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/17028\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/785"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=17028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":15979,"date":"2021-08-16T11:56:39","date_gmt":"2021-08-16T15:56:39","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=15979"},"modified":"2021-08-16T14:19:20","modified_gmt":"2021-08-16T18:19:20","slug":"z-draft-research-assistance-page-update","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/z-draft-research-assistance-page-update\/","title":{"rendered":"z &#8211; DRAFT &#8211; Research Assistance Page Update"},"content":{"rendered":"<p><div class=\"column-short column-one-third    \"><a target=\"_self\" class=\"button button-md yellow block yellow \" href=\"#\">Call the InfoDesk<br \/>\n814-332-3768<\/a><\/div><div class=\"column-short column-one-third    \"><a target=\"_self\" class=\"button button-md yellow block yellow \" href=\"mailto:ris@allegheny.edu\">Email Research and Instruction Services<br \/>\nris@allegheny.edu<\/a><\/div><div class=\"column-short column-one-third   column-last  \"><a target=\"_self\" class=\"button button-md yellow block yellow \" href=\"https:\/\/allegheny.libguides.com\/az.php\">Research Databases<\/a><\/div><div class=\"clearcolumnfloats\"><\/div><div class=\"column-short column-two-thirds\">\n<h3 class=\"alt mb0\">In-Depth Research Help by Appointment<\/h3>\n<div class=\"box box-blue box-align-\"><p>\n<p>For in-depth help with research, especially with senior projects, set up a consultation with a Research Librarian. Consultations can be in person or via <a href=\"https:\/\/meet.google.com\">Google Meet<\/a>. We need 24-hour notice to schedule a meeting. Please tell us about your topic when you schedule a consultation.<\/p>\n<p style=\"text-align: center;\"><em>Please use your @allegheny.edu account when setting up an appointment.<\/em><\/p>\n<p style=\"text-align: left;\"><\/p><\/div><\/div><div class=\"column-short column-one-third   column-last  \">\n<h3 class=\"alt mb0\"><strong>Schedule Now With&#8230;<\/strong><\/h3>\n<div class=\"box box-blue box-align-\"><p>\n<p><div class=\"column-short column-one-half   \"><a target=\"_self\" class=\"button button-md green block yellow \" href=\"https:\/\/calendar.google.com\/calendar\/selfsched?sstoken=UU10REc4NXotZ2hvfGRlZmF1bHR8ODM2NjZhZTU3YWIyMWQ3MTg5OGI1NmUzMzY0NTAyNWI\">Jane Westenfeld<\/a><\/div><div class=\"column-short column-one-half column-last   \"><a target=\"_self\" class=\"button button-md green block yellow \" href=\"https:\/\/calendar.google.com\/calendar\/selfsched?sstoken=UU1GUDY3YmZ2aTZpfGRlZmF1bHR8MjUwMmI2ODMyNzg5YmRjYjFkM2FiMWU0MjljZjVhZDU\">Doug Anderson<\/a><\/div><div class=\"clearcolumnfloats\"><\/div><\/p>\n<\/div><\/div><div class=\"clearcolumnfloats\"><\/div><br \/>\n<div class=\"column-short column-one-third   column-last  \"><\/div><div class=\"clearcolumnfloats\"><\/div><div class=\"column-short column-one-half   \">\n<h3 class=\"alt mb0\">Research Instruction for Courses<\/h3>\n<div class=\"box box-blue box-align-\"><p>\n<p>Faculty can request that librarians provide a research instruction class for their students as part of a course. Find out more about this option on the <a href=\"https:\/\/sites.allegheny.edu\/it\/faculty-resources\/classroom-research-instruction\/\">Research Instruction Classes<\/a> page.<\/p><\/div><\/div><div class=\"column-short column-one-half column-last   \">\n<h3 class=\"alt mb0\">Frequently Asked Questions (FAQs)<\/h3>\n<div class=\"box box-blue box-align-\"><p>\n<div id=\"libchat_5dc9482e7ebb9f2890e4fb5da0fe799c\"><\/div>\n<\/div><br \/>\n<\/div><div class=\"clearcolumnfloats\"><\/div><br \/>\n<code><script src=\"https:\/\/v2.libanswers.com\/load_chat.php?hash=5dc9482e7ebb9f2890e4fb5da0fe799c\"><\/script><\/code><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":490,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-15979","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/490"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=15979"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15979\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=15979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":15773,"date":"2021-07-14T09:30:55","date_gmt":"2021-07-14T13:30:55","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=15773"},"modified":"2021-07-14T15:27:35","modified_gmt":"2021-07-14T19:27:35","slug":"troubleshooting-tms","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/troubleshooting-tms\/","title":{"rendered":"Troubleshooting TMS"},"content":{"rendered":"<p>Some students and parents have experienced difficulties trying to log into the <a href=\"https:\/\/allegheny.afford.com\">Student Account Center<\/a>, also known as TMS.<\/p>\n<p>The first step should always be to contact TMS support at\u00a0800-294-2135. However, if they cannot resolve the problem, we recommend\u00a0using all of the following steps that apply for your device, in the following order. These steps may may help restore access. After each numbered step, try again to log in.<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><strong>Make sure you&#8217;re using the right place to log in.<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-15780 aligncenter\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/07\/Screen-Shot-2021-07-13-at-2.22.36-PM-224x300.png\" alt=\"Screenshot of the &quot;Login&quot; and &quot;Go&quot; buttons in the Student Account Center interface.\" width=\"224\" height=\"300\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/07\/Screen-Shot-2021-07-13-at-2.22.36-PM-224x300.png 224w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/07\/Screen-Shot-2021-07-13-at-2.22.36-PM.png 272w\" sizes=\"auto, (max-width: 224px) 100vw, 224px\" \/><\/p>\n<ul>\n<li>If you&#8217;re a student, be sure to use the\u00a0<strong>Go<\/strong> button for the student login. Enter your Allegheny College credentials.<\/li>\n<li>If you&#8217;re a parent, be sure to use the\u00a0<strong>Login<\/strong> button for the parents&#8217; login. Enter the username and password you have set up with TMS.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Sign out of non-Allegheny Gmail accounts.<\/strong> If you&#8217;re logged into a non-Allegheny Gmail account, TMS might fail to recognize a student&#8217;s\u00a0<strong>@allegheny.edu<\/strong> account login correctly. If you&#8217;re experiencing difficulties logging into TMS, we recommend signing out of all Gmail accounts (including your Allegheny account) before trying again.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-15786 aligncenter\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/07\/Screen-Shot-2021-07-14-at-10.03.21-AM-209x300.png\" alt=\"Screenshot of the &quot;Sign out of all accounts&quot; dialog box in Gmail\" width=\"209\" height=\"300\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/07\/Screen-Shot-2021-07-14-at-10.03.21-AM-209x300.png 209w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/07\/Screen-Shot-2021-07-14-at-10.03.21-AM.png 385w\" sizes=\"auto, (max-width: 209px) 100vw, 209px\" \/><\/li>\n<li><strong>Verify that your password is correct.<\/strong>\n<ul>\n<li>If you&#8217;re a student, check to see if your password works for other Allegheny College services, such as <a href=\"https:\/\/allegheny.instructure.com\">Canvas<\/a> or <a href=\"https:\/\/selfservice.allegheny.edu\">Self Service<\/a>. If not:\n<ul>\n<li>Try <a href=\"https:\/\/accounts.allegheny.edu\">resetting the password<\/a> on your Allegheny account, especially if you aren&#8217;t sure when you last updated it.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Clear your browser history:<\/strong>\n<ul>\n<li><a href=\"https:\/\/sites.allegheny.edu\/it\/tech-tip-tuesday-delete-your-browsing-history\/\">in Google Chrome or Firefox<\/a><\/li>\n<li><a href=\"https:\/\/sites.allegheny.edu\/it\/tech-tip-tuesday-delete-your-browsing-history-part-2\/\">in Safari or\u00a0in Microsoft Edge<\/a><\/li>\n<\/ul>\n<\/li>\n<li><strong>Restart your device.<\/strong><br \/>\n&#8220;<a href=\"https:\/\/www.youtube.com\/watch?v=PtXtIivRRKQ\">Have you tried turning it off and back on again<\/a>&#8221; has become a clich\u00e9, but sometimes this is indeed the solution.<\/li>\n<li><strong>Clear saved passwords:<\/strong>\n<ul>\n<li><a href=\"https:\/\/passwords.google.com\/\">in Google Chrome or on Android<\/a><\/li>\n<li><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/password-manager-remember-delete-edit-logins#w_remove-all-saved-logins\">in Firefox<\/a><\/li>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/save-or-forget-passwords-in-microsoft-edge-b4beecb0-f2a8-1ca0-f26f-9ec247a3f336\">in Microsoft Edge<\/a><\/li>\n<li>on a Mac or any other Apple device, <a href=\"https:\/\/sites.allegheny.edu\/it\/tech-tip-tuesday-deleting-outdated-passwords-on-a-mac\/\">delete saved passwords from your Keychain Access<\/a>.<br \/>\n<div class=\"box box-tip box-align-\"><div class=\"h4-title\"><i class=\"fa fa-star\"><\/i><span>Important<\/span><\/div><strong>Be aware that this will log you out of some websites and require you to re-enter passwords when you visit those sites again.<\/strong><\/div><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>Please be sure you have tried all of the above steps that apply to each of the devices you&#8217;re using to access the Student Account Center.<\/p>\n<p>Once you&#8217;ve completed all of these, if you still experience issues logging into the Student Account Center, please send an email\u00a0<strong>from your @allegheny.edu email address<\/strong> to: <a href=\"mailto:webhelp@allegheny.edu\">webhelp@allegheny.edu<\/a>. This will open a <a href=\"https:\/\/webhelp.allegheny.edu\">Web Help Desk<\/a> ticket, and we can follow up with you for more troubleshooting. If you get an error message from the Student Account Center, attaching screenshots of the error message will be helpful for our technicians.<\/p>\n<div class=\"box box-tip box-align-\"><div class=\"h4-title\"><i class=\"fa fa-star\"><\/i><span>Important<\/span><\/div>Parents and guardians, please have the student send the email. An <strong>@allegheny.edu<\/strong> address is required to open a ticket with the Web Help Desk.<\/div>\n<p><\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some students and parents have experienced difficulties trying to log into the Student Account Center, also known as TMS. The first step should always be to contact TMS support at\u00a0800-294-2135. However, if they cannot resolve the problem, we recommend\u00a0using all of the following steps that apply for your device, in the following order. These steps [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/troubleshooting-tms\/\">Continue Reading &#8220;Troubleshooting TMS&#8221;<\/a><\/p>\n","protected":false},"author":490,"featured_media":0,"parent":491,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-15773","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/490"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=15773"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15773\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/491"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=15773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":15591,"date":"2021-05-20T11:44:16","date_gmt":"2021-05-20T15:44:16","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=15591"},"modified":"2021-05-20T14:23:58","modified_gmt":"2021-05-20T18:23:58","slug":"pelletier-library-floor-maps-and-directions","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/pelletier-library-floor-maps-and-directions\/","title":{"rendered":"Pelletier Library Floor Maps and Directions"},"content":{"rendered":"<p><div class=\"column-short column-two-thirds\"><div class=\"box box-tip box-align-\"><div class=\"h4-title\"><i class=\"fa fa-star\"><\/i><span>Printable maps<\/span><\/div>Click or tap on each map for a printable image. Landscape orientation is recommended for printing.<\/div><\/div><div class=\"column-short column-one-third   column-last  \">\n<ul>\n<li><a title=\"Lower Floor\" href=\"#LowerFloor\">Lower Floor<\/a><\/li>\n<li><a title=\"Main Floor\" href=\"#MainFloor\">Main Floor<\/a><\/li>\n<li><a title=\"Upper Floor\" href=\"#UpperFloor\">Upper Floor<\/a><\/div><div class=\"clearcolumnfloats\"><\/div><\/li>\n<\/ul>\n<hr \/>\n<p><a name=\"LowerFloor\"><\/a><\/p>\n<h3>Pelletier Lower Floor<\/h3>\n<figure id=\"attachment_15592\" aria-describedby=\"caption-attachment-15592\" style=\"width: 960px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/05\/Lower-Floor-Pelletier-Navigation-Map_2021-05-20.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15592 size-full\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/05\/Lower-Floor-Pelletier-Navigation-Map_2021-05-20.png\" alt=\"Floor map of the lower floor of Pelletier Library\" width=\"960\" height=\"540\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Lower-Floor-Pelletier-Navigation-Map_2021-05-20.png 960w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Lower-Floor-Pelletier-Navigation-Map_2021-05-20-300x169.png 300w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Lower-Floor-Pelletier-Navigation-Map_2021-05-20-768x432.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><figcaption id=\"caption-attachment-15592\" class=\"wp-caption-text\">The lower floor is a quiet study area at all times. Microforms, journals, and books comprising Dewey ranges 000 through 819 are housed on this floor. Restrooms for all genders are located near the stairs in the center of the floor. Men&#8217;s and women&#8217;s restrooms are located near the elevator.<\/figcaption><\/figure>\n<hr \/>\n<p><a name=\"MainFloor\"><\/a><\/p>\n<h3>Pelletier Main Floor<\/h3>\n<figure id=\"attachment_15594\" aria-describedby=\"caption-attachment-15594\" style=\"width: 960px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/05\/Main-Floor-Pelletier-Navigation-Map_2021-05-20.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15594 size-full\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/05\/Main-Floor-Pelletier-Navigation-Map_2021-05-20.png\" alt=\"Floor map of the main floor of Pelletier Library\" width=\"960\" height=\"540\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Main-Floor-Pelletier-Navigation-Map_2021-05-20.png 960w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Main-Floor-Pelletier-Navigation-Map_2021-05-20-300x169.png 300w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Main-Floor-Pelletier-Navigation-Map_2021-05-20-768x432.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><figcaption id=\"caption-attachment-15594\" class=\"wp-caption-text\">On the main floor, the InfoDesk is just inside the main entrance. Open-floor seating and group tables are available throughout the main area. The main floor also houses offices for Maytum Learning Commons, the Allegheny Gateway, and LITS Public Services. Individual rooms can be reserved for group study. Restrooms for women and for all genders are available near the elevator.<\/figcaption><\/figure>\n<hr \/>\n<p><a name=\"UpperFloor\"><\/a><\/p>\n<h3>Pelletier Upper Floor<\/h3>\n<figure id=\"attachment_15593\" aria-describedby=\"caption-attachment-15593\" style=\"width: 960px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/05\/Top-Floor-Pelletier-Navigation-Map_2021-05-20.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15593 size-full\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2021\/05\/Top-Floor-Pelletier-Navigation-Map_2021-05-20.png\" alt=\"Floor plan of the upper floor of Pelletier Library.\" width=\"960\" height=\"540\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Top-Floor-Pelletier-Navigation-Map_2021-05-20.png 960w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Top-Floor-Pelletier-Navigation-Map_2021-05-20-300x169.png 300w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2021\/05\/Top-Floor-Pelletier-Navigation-Map_2021-05-20-768x432.png 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><figcaption id=\"caption-attachment-15593\" class=\"wp-caption-text\">The quiet study area of the upper floor of Pelletier includes much of the library&#8217;s collection, comprising Dewey sections 820 through 999, as well as the Children&#8217;s Literature collection. Special Collections and the Merrick Archives are also found on this floor, as is the Collaboratory, a classroom and meeting space. Restrooms for men and women are found near the elevator.<\/figcaption><\/figure>\n<p><\/p>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pelletier Lower Floor Pelletier Main Floor Pelletier Upper Floor<\/p>\n","protected":false},"author":490,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-15591","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/490"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=15591"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15591\/revisions"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=15591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":15304,"date":"2021-04-23T08:54:55","date_gmt":"2021-04-23T12:54:55","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=15304"},"modified":"2026-02-25T10:15:43","modified_gmt":"2026-02-25T15:15:43","slug":"adding-phone-number-or-email-to-self-service","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/adding-phone-number-or-email-to-self-service\/","title":{"rendered":"Adding a Phone Number or Email Address in Oracle"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Adding your phone number or email to Oracle will provide you with an alternative way to <a href=\"https:\/\/accounts.allegheny.edu\">reset your password<\/a>\u00a0if you don&#8217;t have your old password for your <a href=\"https:\/\/sites.allegheny.edu\/it\/tutorials\/allegheny-account\/\">Allegheny account<\/a>, or didn&#8217;t change it in time.\u00a0<\/span><\/p>\n<div class=\"box box-warning box-align-\"><h4><i class=\"fa fa-warning\"><\/i><span>IMPORTANT<\/span><\/h4>Before you start, log out of all non-Allegheny Gmail accounts (personal, work, etc.) on your device. Oracle and other online services utilizing Google authentication may produce unexpected results when signed in with multiple Google accounts.<\/div>\n<ol>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\">Log in to <a href=\"https:\/\/login-alleghenycollege-ibwwjb.fa.ocs.oraclecloud.com\/oam\/server\/obrareq.cgi?encquery%3DvrSU2pVjC%2Bn5lytlQbpmu3U73zkNn8Lzd6diDnBEtopJ9FJsmOgCLevqPMSyLkiygcOBnTpSSjLR8iWHhVoWlGQYSsUmxfJMJ6ZjCy1K7edldCNeyntpr9SB2ArPBil%2B9COgrRBczgqa3NAQXuLbhXpGPzP842XG2qTVnDbnlaBp8BdgF3tm8xaQLAOls3ynScXCBoQOTqLHUbZD9hz0TCOxJq8BzaQ1Q%2BZChC7XQcNLJ%2FtnbGEAFmPjTXbrEirpMpMol6OSe5muAFGPTsSB%2BZEW79dNQykMPJURXhu59uBBTeEiqc7PikTqjq9bH%2Fp5zR57MpZhdZlWr%2Bk3NDUvqGK2uq8GNqZJubTO8Isglt0cVMayTQ7uchCSP3fiOfCd4PNKj0XB3Vd5SbAd7e7mAgc56ZE%2BIaQzRZrC%2FoeC4s4IfdMM9R8PSNofuNXn2oTSmUwbgIIV6nugkJKKNnorD6%2FRJZcYxtOHsI2bM578a4ba2gx%2B9C5D4VrrBFEOKOGLlkKeLQLYminqLhyk06An%2BmgcoYob7TnddZD0PneT1zUzhkvuFLy90RWg75sjuaio4%2BAsdrK8oynBULp4vGDdfE5ZCYtUJPB9OMyEk%2BJ5C54eIIADjhhlqjesLnfAXSGOzB30RnBhJEhDb0Kz5Gqln4TB3SD46iNDNd8W653fCNM%2BzX0dMyOX%2BwNO561DKFqh7lZlnNRfkFjMcIJJxRdKUM1y4YP7RBm40%2B5Enn1u5QvSox2KitWvHpEkOuFBh%2F1IwzCatW1QzHQCplsPbDzTILnqwFEL7pjLSxPIzzEqDjWzY9O%2BALiMSYxEZduPuWZ4Y6ED48WIK33eb8oxZD%2FJgANaRIT40QyMMZRFtkw8xNkAPAYrqkPeCkoML1XgemkCQX5ZyqCtZRuEhq57RGPyXTVuiVdsEuDAgtFI0kX4DmGKPFmV4g1W0Ngo1%2BM2sKe76zNB0XKFAxC3JTZY9xrbAHTZ7JbIVhMawCxi%2Brhfn1P4EdiFO%2F4awdpsIg3rGwsW%2BPZ8ugo1VhNwi5G0KQnWLxar2bt5f%2BMVQbrCgCQsF95Q584LTKrkVqy3eB9ZlXyvyUJ%2F4tUSvUCDPUi4Cj2%2BipP4kFtdwsyxgorbVrldn5ht%2Fi9fCUtXTi%2BxZvubnaDg2SxfikbBcBbGVqOVPak1AzJbgp41A9sqXCCqfN0PxqdFvskg3syoITxMkiOKgVM5xtl%2Feup6jCvv4p3TuPcokMRbvFdiy1FzhEaWz3gZVOZQEwtYBJmeidITKEiuJpirI%2BEK35Rf3o0JIOr%2B1zHengppKCpB4sbqiRjzpvbUqQqb0BuBHM8pEUuAyxr35WxwGAMX4E3YMsxmfjiELSgdZbVCyUnFZ69HknDZR%2BwyrJ2z7OPk%2BFzLa%2BL7vOkvU1CY%2F1x2DngZWhL%2B%2BejhkGFJpKV7bXy00%2B7OELBIWQyJ7kHadh%2B8RdmO3FLzmRsXUNzQwHO%2BTaS1ibxE4E5BLO6RFrTypoc%2F5nvSTsQl1O5hKS2dwPVWF0PLH1MbOWDnHIf1jtk%2FFyPl%2F9aFd3BeiK9Ux63M2wkDmjXL%2F3QsHjiesY4u1nJDZS1h%2FDq2EuecaWOD%2BzEhYL%2B1iS9v5710jyfsWD%2B0HVoUEnhArG4OHPw2xqEZTkMJcFBWq1jPrGt5MhLjiaz2I9nqD7gUAbyH98EsYEPWdpDk5WJ6HfVaXth8nQI%3D%20agentid%3DOraFusionApp_11AG%20ver%3D1%20crmethod%3D2%26cksum%3D5c6a04c8170b51931aa49fdcb3914213385fad0a&amp;ECID-Context=1.006HvVd7LY85yWt6wfR_6G00EF3N0005F8%3BkXjE\" target=\"_blank\" rel=\"noopener\">Oracle<\/a>.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\">Navigate to the &#8220;Me&#8221; tab and select &#8220;Personal Information&#8221;<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\">Choose &#8220;Contact Info&#8221;<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\">Click the + icon beside &#8220;Email Details&#8221;<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\">Select the email type and enter your personal email address.<\/p>\n<\/li>\n<li dir=\"ltr\">\n<p dir=\"ltr\" role=\"presentation\">Click Save.<\/p>\n<\/li>\n<\/ol>\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Adding your phone number or email to Oracle will provide you with an alternative way to reset your password\u00a0if you don&#8217;t have your old password for your Allegheny account, or didn&#8217;t change it in time.\u00a0 Log in to Oracle. Navigate to the &#8220;Me&#8221; tab and select &#8220;Personal Information&#8221; Choose &#8220;Contact Info&#8221; Click the + icon [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/adding-phone-number-or-email-to-self-service\/\">Continue Reading &#8220;Adding a Phone Number or Email Address in Oracle&#8221;<\/a><\/p>\n","protected":false},"author":490,"featured_media":0,"parent":491,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-15304","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/490"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=15304"}],"version-history":[{"count":4,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15304\/revisions"}],"predecessor-version":[{"id":17357,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15304\/revisions\/17357"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/491"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=15304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":15000,"date":"2021-02-18T13:56:28","date_gmt":"2021-02-18T18:56:28","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=15000"},"modified":"2024-05-31T09:18:19","modified_gmt":"2024-05-31T13:18:19","slug":"allegheny-guest-wireless","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/allegheny-guest-wireless\/","title":{"rendered":"Allegheny Guest Wireless"},"content":{"rendered":"<ol>\n<li>From your device&#8217;s wireless connection menu, select the <strong>AC-Guest<\/strong> network and connect.<\/li>\n<li>Your device should automatically launch the following webpage in your default web browser:<\/li>\n<\/ol>\n<p><a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17207\" src=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-1.png\" alt=\"\" width=\"425\" height=\"473\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-1.png 617w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-1-270x300.png 270w\" sizes=\"auto, (max-width: 425px) 100vw, 425px\" \/><\/a><\/p>\n<p>3. To continue, you will need to <strong>Accept<\/strong> the agreement, then provide some additional information as seen in the next screen:<\/p>\n<p><a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17208\" src=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-2.png\" alt=\"\" width=\"420\" height=\"290\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-2.png 543w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-2-300x207.png 300w\" sizes=\"auto, (max-width: 420px) 100vw, 420px\" \/><\/a><\/p>\n<p>4. Click the <strong>Register<\/strong> button and if successful you will be presented with the following screen. You now have internet access.<\/p>\n<p><a href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-17209\" src=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-3.png\" alt=\"\" width=\"420\" height=\"170\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-3.png 529w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2024\/05\/AC-Guest-3-300x121.png 300w\" sizes=\"auto, (max-width: 420px) 100vw, 420px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>From your device&#8217;s wireless connection menu, select the AC-Guest network and connect. Your device should automatically launch the following webpage in your default web browser: 3. To continue, you will need to Accept the agreement, then provide some additional information as seen in the next screen: 4. Click the Register button and if successful you [&#8230;]<\/p>\n<p><a class=\"mt-5\" href=\"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/wireless\/allegheny-guest-wireless\/\">Continue Reading &#8220;Allegheny Guest Wireless&#8221;<\/a><\/p>\n","protected":false},"author":490,"featured_media":0,"parent":785,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-15000","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15000","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/490"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=15000"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/15000\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/785"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=15000"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":14027,"date":"2020-10-15T10:13:00","date_gmt":"2020-10-15T14:13:00","guid":{"rendered":"https:\/\/sites.allegheny.edu\/it\/?page_id=14027"},"modified":"2020-10-15T10:13:00","modified_gmt":"2020-10-15T14:13:00","slug":"vlc","status":"publish","type":"page","link":"https:\/\/sites.allegheny.edu\/information-technology-services\/tutorials\/vlc\/","title":{"rendered":"Using VLC to Play DVDs in Presentation Spaces on Campus"},"content":{"rendered":"<div class=\"column-short column-two-thirds\">The software on all classroom presentation computers on campus includes a program called VLC, which plays DVDs.<\/p>\n<ol>\n<li>To play a DVD, just put the disc in the drive.\n\t<\/li>\n<li>Open VLC by double-clicking on the desktop icon for VLC, which looks like a striped orange traffic cone.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14039\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2020\/10\/200px-VLC_Icon.svg_.png\" alt=\"VLC logo\" width=\"122\" height=\"138\" \/><\/p>\n<ol start=\"3\">\n<li>Once the program starts, click the <b>Play<\/b> button, the right pointing triangle in the lower left corner of the VLC window.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14040\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2020\/10\/Screen-Shot-2020-10-15-at-10.00.40-AM.png\" alt=\"&quot;Play&quot; button in the VLC software window\" width=\"123\" height=\"197\" \/><\/p>\n<ol start=\"4\">\n<li>This will open a dialog box. Click on the <b>Disc<\/b> tab.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14041\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2020\/10\/Screen-Shot-2020-10-15-at-10.03.00-AM-300x41.png\" alt=\"Tabs in the VLC software interface\" width=\"380\" height=\"52\" srcset=\"https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2020\/10\/Screen-Shot-2020-10-15-at-10.03.00-AM-300x41.png 300w, https:\/\/sites.allegheny.edu\/information-technology-services\/files\/2020\/10\/Screen-Shot-2020-10-15-at-10.03.00-AM.png 523w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/p>\n<ol start=\"5\">\n<li>Finally, click <b>Play<\/b> in the lower right corner.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14043\" src=\"https:\/\/sites.allegheny.edu\/it\/files\/2020\/10\/Screen-Shot-2020-10-15-at-10.04.15-AM.png\" alt=\"&quot;Play&quot; button in the VLC software interface\" width=\"203\" height=\"110\" \/><\/p>\n<p>Our monitoring software shows that VLC is installed on all presentation space PCs. If you find a PC that does not have it installed or does not have a disc drive installed, please let us know and we will take care of it.<\/div>\n<div class=\"column-short column-one-third   column-last  \"><div class=\"box box-info box-align-\"><div class=\"h4-title\"><i class=\"fa fa-info\"><\/i><span>NOTE<\/span><\/div> The optical drives in the presentation space computers are not able to play BluRay discs, only standard DVDs.<\/div><\/div><div class=\"clearcolumnfloats\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":490,"featured_media":0,"parent":491,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-14027","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/14027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/users\/490"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/comments?post=14027"}],"version-history":[{"count":0,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/14027\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/pages\/491"}],"wp:attachment":[{"href":"https:\/\/sites.allegheny.edu\/information-technology-services\/wp-json\/wp\/v2\/media?parent=14027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}]