May 10th 2018
Google announced they are making some updates to the look and feel of Google Drive on the web. There’s no change in functionality, but some icons and buttons have moved, and there’s a range of visual tweaks to align with Google’s latest material design principles.
Specific changes include:
- The logo in the top left has been changed to the Google Drive logo.
- The custom MyAllegheny logo, moves to the top right.
- The Settings icon has been moved in line with the search bar.
- The Help Center icon has been moved in line with the search bar.
- The page background is now white, not gray.
- The “New” button has been updated.
- The font used for headers has been changed.
Additional information about using the Google Drive or any G Suite app is available at the G Suite Learning Center.
May 2nd 2018
Please stop in the Collaboratory in Pelletier on Tuesday, May 8, between 11:00 to 12:15 to offer best wishes to our Pelletier friends and colleagues Rita Manning, Teresa Pratt, and Alan Bartlett. Alan, Teresa, and Rita are retiring at the end of June, and we want take this opportunity now before our community scatters for the summer to thank them for all that they do and have done. We hope to see you there.
April 17th 2018
Google Meet is now available to Allegheny as a video conferencing solution.
According to the G Suite Learning Center with Google Meet you can “hold impromptu video meetings on the go, virtual training classes around the world, remote interviews, and much more.”
Learn more about using Google Meet at the G Suite Learning Center and in less than 10 minutes you will know how to start a meeting including the following skills
You can also learn how to join a meeting, collaborate in a video meeting, and manage device settings on that page.
March 19th 2018
Cyber security firms report multiple targeted phishing attacks in recent weeks that use the recipients’ social security numbers to gain trust and lure recipients into clicking on a link that installs malware on the recipient’s computer. The attack mimicked email messages from credit unions and other businesses including FedEx.
It is a good reminder to be alert to this and other phishing attempts. Even if an email appears to be from a trusted organization (your bank, FedEx, an employer) and has information you might consider private (your social security number), it might still be phishy. Be alert!
Please take a moment and review the LITS page on identifying phishing attempts: https://sites.allegheny.edu/lits/its/tutorials/protecting-data-identity-and-computer-online/is-it-phishing/
February 8th 2018
System and Network administrators restored access to enterprise systems at approximately 11:55am on February 8, 2018.
If you experience an inability to connect to services like WebAdvisor, WebHelpDesk, Colleague, Informer or other online services, please report to the InfoDesk by calling ext 3768.
February 8th 2018
The InfoDesk received reports from individuals in the community about the inability to access several of the enterprise systems including Colleague, WebAdvisor, PaperCut, and Informer.
System administrators are addressing the issue.
February 5th 2018
On Monday, February 5th, the InfoDesk received reports from individuals of their inability to print. On investigation the system administrator needed to restart the server and perform unscheduled maintenance.
The System administrator worked on the issue starting at 2:45pm and full functionality was restored by 3:00pm.
Should you experience an inability to print at this point, please report your experience to the InfoDesk or by submitting a ticket using WebHelpDesk.
January 11th 2018
You may have seen news articles about two significant flaws recently found in hardware used in computers, smartphones, tablets and other devices, called Spectre and Meltdown. Security researchers discovered these flaws, which impact the computer processors (CPUs) that are at the heart of all the computerized equipment.
The bugs affect computer hardware dating to the mid-1990s, so updates to operating systems such as Windows, macOS, Linux, Android, and iOS are required to protect devices from these flaws. These bugs could allow hackers to steal data from your devices through malicious software or a hacked web site.
Technology vendors have invested significant resources in securing their cloud services and providing updates and patches for operating systems to address the vulnerabilities of Spectre and Meltdown. Information Technology Services (ITS) will apply those patches to College-managed technology resources (including College-owned Windows and Mac computers) through the regular patching process.
As the exploit can be triggered by a hacked website or malicious software and is not limited to College owned technology, it is a good reminder that individuals should do the following on their personal devices.
- be sure to install security patches distributed by the manufacturer on personal devices and computers
- only download software from trusted sources
- be alert for phishing attempts that could be used to install malware
Should the situation with this issue change, we will provide updates as appropriate.
January 2nd 2018
On January 4, 2018, work is scheduled on the College’s internet connection.
The work is scheduled during the early morning maintenance window so it can be completed prior to the start of business. A short disruption is anticipated while the work is being performed.
Preparations have been made to minimize the disruption, but should something unforeseen occur extending the disruption, the community will be updated with details of what to expect at that time.