Reports of printing issues resulted in the system administrator needing to reboot the PaperCut print server. The reboot cirrecorr a mild disruption experienced with printing. It is believed that the restart corrected thetissue and normal function returned after the system has restarted. If you notice continuing issues please report them using firstname.lastname@example.org or calling the InfoDesk.
November 7th 2018
November 2nd 2018
As part of a grant from the Council of Independent Colleges and the Andrew W. Mellon Foundation, materials from Allegheny’s Special Collections, the Merrick Archives and the Department of Art are being digitized and made available for the public through JSTOR Forum. A manuscript of Egyptian hieroglyphics written by James Winthrop and housed in Special Collections is currently featured in the Artstor blog. You can find the blog post online at: https://artstor.blog/2018/10/30/open-access-an-early-guide-to-hieroglyphics/
October 29th 2018
Today (10/29) Mitel technicians started installing the new phones in buildings scheduled to migrate to the new phone system tomorrow. They are caring ID cards if there are questions of who they are. It will take only a few moments per office to install a phone and your flexibility is appreciated. The complete installation scheduled is as follows.
- 454 House
- Quigley Hall
- Arter Hall
- Doane Hall of Chemistry
- Steffee Hall of Life Sciences
- Tippie Alumni Center
- Murray Hall
- Montgomery Gym
- Alden Hall
- Vukovich Center
- Carr Hall
Set Up VoiceMailOnce the phone is on your desk, you should set up your voicemail by pressing the voicemail button on your phone entering the default pin code, and following the tutorial.
- Newton Observatory
- Schultz Hal
- Brooks Hall
- Carnegie Hall
- Ruter Hall
- Odd Fellows Hall
- Campus Center
- Arnold Hall
- Doane Hall of Art
- Robertson Athletic Fields
- Wise Center
Should the technicians need extra time, they will use Friday, November 2 to complete their work. Please contact James Fadden by email should you have questions about the installations or how the rest of campus will migrate to the new phone system.
October 26th 2018
The library is aware there are problems accessing databases, e-journals, and e-books off-campus. We are trying to identify and fix the source of the problem.
There are no issues with on-campus access to our online materials. We will update the blog when off-campus access has been restored.
October 26th 2018
Mitel will provide online training sessions to help you learn to use the new phones. Training sessions are organized by buildings. A complete list of training dates and times are available on the LITS Website. There is no need to RSVP.
October 22nd 2018
Mitel installation technicians will be on campus Monday 10/29 through Friday 11/2 to place phones in offices. The installers will begin in buildings schedule to migrate on 10/30 first and move to buildings scheduled for 11/1, 11/6, and 11/8. You can review dates for the start of the new phone service on the LITS Website.
Phone installation will take a few minutes as the technician places the phone on your desk and connects it to the network. They will need easy access to your computer and a clear space on your desk.
Set Up Your VoicemailOnce on your desk the phone will work with other Mitel phones installed on campus. It would be a good idea to set-up your voicemail. Start by pressing the voicemail button on your phone, entering the default pin code 1111, and follow the tutorial to the end.
Additional information will be provided throughout out the migration process on My Allegheny and the LITS Web Site. Please take a moment or two to review, should you have specific questions please contact James Fadden by email at email@example.com.
September 27th 2018
Today, September 27, 2018 a new look and feel to the E-Z Borrow system went live.
Please remember to wait for the search results to fully load before selecting a resource. Should you have questions about using the new interface please contact the InfoDesk in Pelletier Library.
September 7th 2018
A friendly reminder that when calling the Allegheny Gateway, Library and Information Technology Services (LITS), and the Learning Commons you will need to dial 9 (814) 332-XXXX. Those departments were converted to the new Mitel phone earlier this summer as phase one of the project. The remainder of campus will be converted to the new phone system before the end of the Fall 2018 semester. Additional details about the timeline of that transition will be provided to the campus community in the coming weeks. Should you have specific questions about the project to convert to the Mitel phone system, please contact James Fadden at firstname.lastname@example.org.
September 5th 2018
At this time, there are no known issues connecting to the internet. If you are experiencing difficulties using the internet please contact the InfoDesk at 814-332-3768
August 27th 2018
The staff in Library and Information Technology Services (LITS) have been busy over the summer making changes to improve their services to the Allegheny community. To help you learn more about how these changes might affect you, we created this short update.