First Fun Friday (May) – Cancelled

First Fun Friday will not be held tomorrow May 4th. Please let us know if you are interested in any future technology topics for the summer and beyond.

Fun Friday (as always, every week) will be held in Murray 117 at 3pm. Please feel free to pop in with your questions and projects. We have computers available and an assortment of people available to brainstorm, solve problems or spark ideas.

Informer Resolved

Informer issues seem to have been resolved. We continue to monitor the system for recurrence of the problems from yesterday. Please report any outages to the Info Desk at x3768. Thank you.

Informer issues (update)

Informer continues to work intermittently. LITS has been tracking the problem throughout the day to try to resolve the issue. Please stay tuned for updates as we are able to provide them.

Informer restored

Informer is fully restored. Thank you for your patience!

Informer not responding

Members of LITS are tracking down a problem with Informer. The login page is currently unreachable.

We are optimistic that this will be resolved shortly.

Wufoo Transition to Google Forms

With the maturity of the Google Forms platform to develop and design web forms, we are retiring Wufoo as an active tool for general campus use by May 1, 2018.

Forms that are embedded within critical website or marketing, as well as forms used for payment processing will continue to exist in Wufoo. In addition, Wufoo forms centrally managed by College Relations or ITS may continue to exist where it makes the most sense to continue existing practice.

Google’s form tool improves on Wufoo with the following features:
– Easier to share and securely manage results directly in a live spreadsheet.
– Better mobile user experience
– More robust file storage for collecting attached files
– Unlimited notifications for new entries
– Simpler transition of form ownership to others on campus

Most users have already been contacted and have either migrated already or are working with ITS to complete their migration. For forms that continue to exist on Wufoo, LITS recommends against long term storage of data and file uploads on the Wufoo site. If you are not already working with LITS to transition your forms or have other questions, please submit a support ticket with details at webhelp.allegheny.edu.

Using Google Forms – First Fun Friday 3/2

LITS will be hosting the next in the monthly series of “First Fun Fridays” on 3/2 at 2pm in Murray Hall 117. The topic will be Using Google Forms. Attendance is open, however a response indicating you plan to attend (to Jason Ramsey) is much appreciated so we can get a rough sense of the audience. First Fun Fridays topics are geared towards administration and staff, however faculty are most welcome as well!

As always, LITS hosts the regular weekly Fun Friday at 3 in Murray 117. Feel free to bring questions or projects to Enterprise Services for us to work and solve problems together. No question too great or too small!

Count Day Completed

Colleague is now available for general campus use again as of the evening 1/30/2018. Thank you!

First Fun Friday – Google File Stream

ITS is pleased to invite interested folks to the next Fun Friday at 2 p.m. on Friday, February 2nd, to discuss the replacement for Google Drive sync, Google File Stream. First Fun Friday is held in the Murray Classroom (Murray 117). Members of User Services and Enterprise Services will be present to discuss or answer any questions. Discussion will include file management best practices and file security. There may also be discussion about recent changes to Google Calendar, time permitting. Attendance is open, however there are limited seats so RSVP is welcomed. Please contact Jason Ramsey in Enterprise Services if you are planning on attending.

In keeping with the “Groundhog Day” theme, this session replaces the recently ice-storm cancelled January class.

Count Day Tuesday 1/30

Tuesday 1/30 is Count Day, the college’s census. For reporting and accounting reasons, it is important to freeze the college’s system (Colleague) to give administrative departments the opportunity to verify accuracy across student records. The group of administrators that oversees the count process (such as the Registrar, Dean of Students, and Finance) have requested that Colleague be unavailable to campus that day. WebAdvisor and Informer (self-service and reporting) will remain available for general use by students, faculty and staff.

In the past, there has been a window of time where Colleague was available for general use in the morning. However, this year, in order to improve turn around time and efficiency, we are disabling access to Colleague after the close of business on Monday 1/29, so that the count process can proceed faster. Individuals who require access to data found in Colleague should use WebAdvisor or Informer to find the information they are looking for. Please contact LITS via webhelp.allegheny.edu if you have specific needs that can not currently be met.

We anticipate Colleague will be available at the start of business Wednesday 1/31. Thank you for your attention!