News and Updates

Tech Tip Tuesday: Color-code Folders in Google Drive

If color-coding is something that fits your organization style, you can color-code your Google Drive folders.

In your browser, just right-click (control-click on a Mac) on the folder whose color you would like to change. Choose Change color, and then select the color from the grid that pops up. The new color will remain until you change it again.

Screenshot of "Change Color" folder menu in Google Drive

Service Disruption: Google Drive

LITS is aware of an issue with Google Drive for some users. Google reports that the affected users are able to access Google Drive, but are seeing error messages, high latency, and/or other unexpected behavior.

UPDATE from Google:

“The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”

LITS will monitor the situation and update this post if we learn more from Google.

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Tech Tip Tuesday: Host Controls in Google Meet

Google Meet now offers meeting hosts more control over their meetings.

To access the host controls, click on the shield icon next to the Meeting details button on your Meet screen.

The "Host Controls" menu in Google Meet

From there, the host of the meeting can enable or disable both screen sharing and chat messages for all participants. As before, meeting hosts can also mute participants individually.

Questions or Concerns? Please send us an email at

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Tech Tip Tuesday: Managing Multiple Google Accounts

The widely used Google Chrome browser allows you to be signed into multiple Google accounts at once, which will conveniently allow you to switch between accounts without signing out and back in again.

For multiple sites and services used by the college, however, it’s important to make sure that you’re accessing these sites with your Allegheny Google account, and not a personal one.

For example, when joining a Google Meet video call, it’s important to join the call with your Allegheny account. (Most Google applications will indicate which account you are using.)

If the displayed account is not your Allegheny account – click on your account icon, and select your Allegheny account, or Add another account.

Questions or Concerns? Please send us an email at

Tech Tip Tuesday: Include Yourself in Tiled View in Google Meet

Would you like to see yourself among the participants of your Google Meet call? Follow the steps below to try it out!

  1. Enable Tiled View by clicking the More (3 vertical dots) button from the bottom right  of the window and select Change Layout.

  2. Select Tiled.
  3. From the top-right corner of the screen, hover over your Google Account profile icon, and click the grid icon.

    You should now see yourself as a tile along with the other participants!

Tech Tip Tuesday: Link Previews and Smart Compose for Google Docs Mobile

Announced earlier this month from the G Suite Updates blog, two new features have been recently added to the Android and iOS Google Docs app: link previews and smart compose. These features were previously available on the web version of Google Docs, and are now available for mobile.

With link previews, when you click on a link in Docs, information about the content will appear. This can include the title, description, and thumbnail images.

Smart compose can help you write faster and also reduce the chance of spelling and grammatical errors. Smart compose will show suggestions as you type, and you can swipe to the right to accept those suggestions.

For more information, see the original announcement from the G Suite Updates Blog.

What types of tech tips would you like to see more of? We appreciate your feedback! Let us know by contacting us at


Zoom Service Disruption

As of this morning Zoom has reported partial issues with its platform. You may experience issues trying to connect or join a meeting via a link.

If you have the desktop or mobile Zoom app installed already, it is recommended at this time that you join Zoom using the 10-digit meeting ID and accompanying password.

LITS is actively monitoring the situation and will post updates as we learn more. For updates on this service interruption, please visit for the latest information.

Tech Tip Tuesday: Google Chat Replacing Classic Hangouts

Starting Wednesday, August 19th, Google Chat will become the default chat application for Allegheny, replacing all of the classic Google Hangouts apps and appearing in Gmail. All classic Hangouts applications will be disabled (except, and users will be directed to go to or download the Chat mobile app.

Chat in Gmail

This change will help to prevent the possibility of missed messages in the event of some people using the classic Google Hangouts and others using Google Chat.

After Google Chat has been changed to be the default chat application for Allegheny, The classic Hangouts bot will be available, and can notify users of unread Classic group messages.

If you have any questions or concerns about this upcoming change, please reach out to us at

Tech Tip Tuesday: Zoom Meetings for Education Training

If you’re a faculty member and plan on using Zoom Meetings for your classes this upcoming semester, the Zoom Meetings for Education Training may be helpful to you.

This 45 minute, recorded live training demonstrates best practices and how to schedule, join, and host meetings – and explores the in-meeting tools available to you in Zoom. The training is focused on using Zoom Meetings in a classroom setting.

LITS has also compiled a list of Zoom Tutorials and training resources available to the community.

If you have any questions regarding Zoom Meetings, we encourage you to contact the InfoDesk by email at

Tech Tip Tuesday: Have Your Calendar’s Daily Agenda Emailed to You

Do you check your calendar first thing at the start of your day? To help save time, you can have your Google Calendar’s daily tasks and events emailed to you!

All it takes to configure this is a settings change in Google Calendar:

  1. Open Google Calendar.
  2. Go to Settings by clicking the icon in the top-right of the page.
  3. From the menu on the left,under Settings for my calendars, click to select the calendar for which you would like to receive the daily agenda.
  4. Scroll down to the Other notifications section.
  5. Change the setting for Daily Agenda to Email.