News and Updates

Tech Tip Tuesday: Improved Search in Google Chat

From the Google Workspace Updates blog:

You can now search Google Chat content faster by quickly editing down your search results using interactive filters on mobile. These filters help you find artifacts like files and links more easily.

You can try searching for a keyword that you remember from a message or use a filter to look at all the files within a specific chat. Additionally, we have also refreshed our visual interface to provide a more balanced view of search results and results will now also include the content of the messages, making it even easier to find the exact content you’re looking for.
Screenshot showing different "chips" in the Google Chat search interface
Filter using different search chips in Chat
Screenshot of various steps in the search results when searching for "Dogfood" in Google chat
Filters will be visible below chat search bar
Screenshot showing different filters applied to search results in Google Chat
 Use the ‘Said in’ filter to narrow down to the conversations that matter.
Learn more about Google Chat.
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Tech Tip Tuesday: Pin Apps to the Taskbar or Dock

If there are apps you use often, you can make sure they’re easily available with a single click.

Microsoft offers step-by-step instructions for pinning apps in Windows 10, and Apple has made it equally easy to add apps to the Dock in macOS. Even Chromebooks give you an easy way to add apps to the ChromeOS shelf.

You can use this for major apps, like a web browser, Google Meet, or word processing software, or even for convenient, quick apps like a notepad app or a calculator. This can save you time digging through menus and folders to get to the apps you use most.

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E2Campus Notifications

An E2Campus password reset notification was accidentally sent out to users this morning as an unforeseen result of system maintenance. We have removed this message from all users’ inboxes, with the exception of those who had already opened it. E2Campus is a legitimate service that the college uses to alert it’s community and its notifications should not be marked as spam, and in this instance simply deleted. We apologize for the confusion.

Tech Tip Tuesday: Returning after Break

Before the break, you may have taken steps to establish your “out of the office” status. Here are some pointers for double-checking that you haven’t overlooked anything on your return.

Tech Tip Tuesday: Google Chat Spaces

You may have noticed that what Google Chat used to call “Rooms” is now called “Spaces”. So far, the change has been subtle. For instance, in your Gmail window in a browser you might find something like this in the sidebar:

Screenshot of a portion of the Google Chat sidebar showing "Chat" and "Spaces" sections

You’ll see something very similar if you go to a separate Chat window as well. In the mobile app, it will look something like this:

Screenshot of the bottom of a Google Chat mobile app window, showing icons for "Chat" and "Spaces"

However, it’s more than a name change. Over time, Google will add more features to Spaces. Spaces will also seamlessly integrate with Calendar, Drive, Tasks and other Google Workspace services to allow for better collaboration and communication.

Learn more about Google Spaces.

ALERT: Phishing

Reports of phishing attempts were brought to the attention of LITS by several in the Allegheny community. The message claimed to be coming from a member of LITS, asking for cell phone numbers.

This is a good reminder to be cautious when receiving unexpected emails.

If you get a message you think is phishing/spam:

  1. Do not click on links in the email or reply to the email.
  2. Reach out to the sender by other means (for example, via chat or phone, or in person) to confirm whether they did legitimately send the message.
  3. Report it as spam/phishing in Gmail.

Please do not hesitate to contact the InfoDesk at to report phishing attempts or obtain more information.

LITS always encourages safe account practices and would encourage you to visit the LITS website to change your password if you ever feel that your account credentials have been compromised.  In addition, 2-step verification provides an added layer of protection against this possibility.

Tip Tuesday – Vacation Preparation

When you will be away from the office for an extended period of time, there are several steps you can take to help ease the process.

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Amazon Web Services Outage 12/7/2021

On Tuesday, December 7, Amazon Web Services encountered a serious disruption that caused outages in many systems worldwide. A number of online services used by Allegheny College were affected, including Canvas, RefWorks, the GET food app, and other services.

As of 4:35  p.m. PST Tuesday afternoon (7:35 p.m. locally), Amazon Web Services reported that the issue had been resolved. LITS will continue to monitor the situation and will provide updates if needed. We thank those in the campus community who alerted LITS to issues they encountered.

If you encounter issues with any of the college’s online services, please open a Web Help Desk ticket. If you have questions, please reach out to the InfoDesk at or call the InfoDesk at 814-332-3768.

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Tech Tip Tuesday: Screenshots in macOS and ChromeOS

Last week’s Tech Tip provided info on taking and editing screenshots in Windows using Snip & Sketch. But what about people using Macs and Chromebooks?

Apple Support offers clear instructions on how to take screenshots in macOS. Macworld also gives you a rundown on how to edit your screenshots on a Mac.

Chromebook users can check out Google’s own guide to screenshots in ChromeOS. Once you’ve taken your screenshot, ChromeOS offers a basic photo editor to make simple edits.

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