News and Updates

Web of Science Citation Counts Restored

Web of Science citation counts have been missing from off-campus AggreGator search results for the past two weeks. The problem can be fixed simply by logging in.  After conducting an initial search in AggreGator, look for a message in the upper right corner of the screen (small white font in a dark grey banner) beginning with the words “Off Campus?” Follow the instructions to log in with your Allegheny Username and Password.  After logging in, the Web of Science citation count will appear in the search results.

Screen shot of banner reading "Off Campus? Log in with your Allegheny Username & Password to access full text."

Tech Tip Tuesday – Google Hangouts Meet Cheat Sheet

Available from the G Suite Learning Center, the Hangouts Meet cheat sheet is a handy quick reference which includes how to do the following with Meet:

  1. Schedule a video meeting from Calendar.
  2. Start a video meeting.
  3. Join a video meeting.
  4. Collaborate during a video meeting.

Additional resources for Meet, as well as other tools for teaching, learning, and working through disruption are also available on the LITS home page.

Additional Library Resources During Online Instruction

During these unprecedented times, a number of publishers have made their databases, ebooks, ejournals, and streaming video temporarily available for free. Library and Information Technology Services is closely monitoring these developments and adding content to AggreGator and the Database A-Z list whenever possible. This new guide lists the resources we have already added to AggreGator and the Database A-Z list. For added convenience to students and faculty now working from home, LITS has also added a new search box for searching only ebooks and full-text journals to the Library Services page.

Faculty, if there is an online resource you need for your class, please let us know by emailing LITS at You can fill out these forms to request ebooks or videos.

Online Access to the Chronicle of Higher Education

The Chronicle of Higher Education just changed how they provide access to premium content from off campus. Anyone at Allegheny can access all of the Chronicle’s regular content by logging in with an account. To gain access from off campus:
  • If you have an account at the Chronicle tied to your email address, go to for immediate access.
  • If you don’t already have an account with your email address, create one:
  1. Go to and click on the “Log In” link at top, right-hand side of the page or go to:
  2. Choose the “Create an Account” option.
  3. Create a free account using your institutional email address.  You also have the option to sign up for The Chronicle’s free email newsletters during the registration process.
  4. Activate your account by confirming your email address in the “The Chronicle:  Confirm your email address” email.


For Faculty: Google Meet Training

Additional training sessions for Google Meet have been scheduled for Tuesday, March 24th, at 10:00 am and 2:00 pm. The training will be conducted online via Google Meet. If you would like to attend one of these sessions, email Helen McCullough ( Please state whether you will attend the morning or afternoon session.

VPN Issues – Armstrong Cable

For individuals connecting to college resources via VPN, LITS has determined that intermittent errors or failures on login are happening for customers of Armstrong Cable.  Armstrong has been notified of the situation.  The issue is also happening to other VPNs.  Please continue to attempt to connect until successful.

LITS is reviewing alternatives for access to Ellucian Colleague, should the issues persist or degrade further.

E-ZBorrow Interlibrary Loan Service Suspended

At this time, all EZBorrow services are suspended at Allegheny College.  Please contact the InfoDesk with any questions.

Statement from PALCI Member Support:

“After careful consideration, and after discussing the situation with the PALCI Board and with members of our Deans and Directors community, the PALCI Board voted to temporarily suspend all EZBorrow borrowing and lending services.

We appreciate everyone working together to sustain and support the service as long as we did during this uncertain time. We will continue to monitor the situation as it progresses, and when it is safe and practical to reactive the service, we will be in communication with libraries about turning them back on for borrowing and lending in a way that mindful of the extra work that may be taking place as libraries transition back to offering full services again.”

Classroom Webcams

LITS worked with department chairpersons and building coordinators to identify up to four classrooms per building to equip with webcams to allow for live streaming or recording lectures. In assessing the need the following rooms will be equipped to support live streaming and recording lectures:
  • Alden Hall – 109
  • Arnold Hall – M106
  • Arter Hall – 007, 101, 113, 205
  • Carnegie Hall – 105, 110, 112
  • Carr Hall – 120
  • Doane Hall of Art – ALIC, A103
  • Doane Hall of Chem – 103
  • Montgomery Gym – Performance Space
  • Oddfellows – 105B
  • Quigley Hall – 123
  • Ruter Hall – 201, 203, 109, 106
  • Steffee Hall – B103
  • Vukovich Center – 202

The work of equipping the rooms started on Thursday 3/19 and should be complete by late afternoon on 3/20 to give faculty time to practice the techniques outlined on the Preparing for Remote Course Delivery page of the LITS website. Faculty should work with their building coordinator for scheduling the room.

In the event that additional rooms need equipping, LITS will prioritize that work accordingly. Please direct requests for additional rooms to the InfoDesk.