News and Updates

G Suite Update: Insert Images More Easily

Google made it easier to insert pictures in Docs and other parts of G Suite accord to yesterday’s G Suite post that starts..

“A picture is worth a thousand words… especially when you can add it to your document, presentation, or drawing quickly and easily. That’s why we’re making some improvements to the image insertion process in Google Docs, Slides, and Drawings.”

Read more about the easier way to insert a picture more easily on the G Suite update blog. If you don’t see it immediately don’t worry, Google admits that it might take up to 15 days for all users of G Suite to see the new functionality.

First Fun Friday–Spreadsheets for Slackers: 11/3

Being asked to do more and more advanced things with data? Feeling like in this day and age, there has to be a better way? ITS will have a workshop discussing spreadsheet formulas on Friday, November 3, from 2 to 3 p.m. in Murray 117. This is part of its ongoing First Fun Friday training series. Our goal is to discuss pivot tables and VLOOKUP, after which you’ll be making your spreadsheets do the work, instead of the other way around. Please let us know if you plan to attend by contacting Jason Ramsey in ITS (Enterprise Services), but RSVP is not required.

Scheduler/EMS Upgrade

Scheduler and EMS will be unavailable Wednesday, November 1, starting at noon. The system will be down all afternoon and possibly into Thursday. Please plan around this time period when requesting and approving spaces.

Beware: New Malware disguises itself as Adobe Flash update

New ransomware dubbed “Bad Rabbit” disguises itself as an Adobe Flash installer. Please use caution when presented with such a window.

ITS deploys patches for Adobe Flash on Windows computers without need for user interaction, so any users presented with Adobe Flash installer content should be skeptical. If you see these prompts, immediately contact the InfoDesk at 814-332-3768.

You can read more about “Bad Rabbit” here.

For Faculty: a Teaching with Technology Lunch

For Faculty: a Teaching with Technology Lunch has been scheduled for Thursday, October 19th, in the Pelletier Collaboratory, at noon, with Craig Dodge speaking on AI in teaching. Please RSVP here. Lunch will be served at noon and the program will begin at 12:20 pm.

Automation is poised to replace significant portions of the workforce in the not too distant future. We have already seen automated cashiers, and Tesla is boasting that self-driving cars will replace many shipping jobs. Are our positions as educators at risk due to this revolution in labor?  The development of AI suggests that we may eventually need to concede superiority to our robot overlords.

Whether or not this pessimistic outlook on our employment prospects comes to fruition, please plan to attend this luncheon where guest presenter Craig Dodge will lead the conversation about the shortcomings of our own teaching capabilities.  Acknowledging limitations within the classroom can inspire a meaningful dialogue with our students about the rationale for specific decisions made in the design of our courses. Additionally, current technological developments offer new resources capable of shoring up weaknesses in our teaching strategies.

Resolved: Google Drive Disruption

At 12:24pm Google reports on the Apps Status Dashboard the the Google Drive disruption was addressed and function returned to normal for all users.

 Time Description
9/7/17, 12:24 PM
The problem with Google Drive should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
9/7/17, 11:38 AM
Google Drive service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
Google Drive is not loading files and results in a failures for a subset of users.
9/7/17, 10:37 AM
We’re investigating reports of an issue with Google Drive. We will provide more information shortly.
Google Drive is not loading files and results in a 500 error.

Google Drive Disruption

Google is reporting on their G Suite Apps Status Dashboard a service disruption for Google Drive.

9/7/17, 10:37 AM
We’re investigating reports of an issue with Google Drive. We will provide more information shortly.
Google Drive is not loading files and results in a 500 error.

Nothing more than that is known at this time.

Faculty: It’s not too late to register

Attention Faculty: Announcing 2017 Summer Faculty Technology Workshops

All workshops will be held in the Pelletier Library Classroom. Coffee will be provided in the morning. Lunch will be provided at 11:45 am for both morning and afternoon participants. Sorry, we can only accommodate 10 registrants per session. Download a copy of the 2017 Faculty Technology Workshops schedule.

Register for workshops.

Tuesday
August 15
9:30 to 11:45 am Meet Sakai. (Allegheny’s Learning Management System)

Tuesday
August 15
12:30 to 2:45 pm Next steps in Sakai. Want to go beyond the basics of sharing resources in Sakai? This workshop will feature an introduction to some Sakai’s tools—Forums, Statistics, Sign-up, Gradebook, Post ‘Em, and more.

Wednesday
August 16
9:30 to 11:45 am Google Docs and Drive. An overview of the advantages to using Google drive for your files and the collaborative features of Google Calendar, Docs, and Forms

Wednesday
August 16
12:30 to 2:00 pm The numbers game. Want your students to support their research with data? The Library has acquired several databases of industry data, demographics, voting patterns, and other statistics that will help your students make compelling arguments

Thursday
August 17
9:30 to 11:45 am Try something new. Thinking about flipping your classroom, creating multimedia resources, or assigning digital projects? Participants will chose the tools they want to try. Choices include: Pixlr, WeVideo, Plickers, Audacity, WordPress, Google Sites, and Adobe Spark.

Thursday
August 17
12:30 to 2:00 pm Journals—the good, the bad, and the fake. It’s a hard time for facts. Help your students avoid worthless research and journals with questionable academic credibility.

Register for workshops.

Update on Toshiba Copier Replacements and Upgrades

Over the last 3 weeks (June 27 – July 12), a team from ITS and Hagan Business Machine worked to install 30 new Toshiba copiers in buildings on campus. During the installations, the majority of campus computers were configured remotely to print to the new copiers. Mac computers were configured manually on the day the Copier was installed.

The installation team did not have access to some of the Macs during the installation as the computer was either behind a locked door or not in the office.

Info

Should you have a Macbook or iMac that is not able to print to the Toshiba(s) in your building, please contact ITS by emailing webhelp@allegheny.edu with a simple message requesting assistance configuring the new copier.

An email to webhelp@allegheny.edu will create a ticket and assign it to a User Support Specialist who can assist you.  

Next Steps of the Project – With the installation of the copiers complete the team’s server administrator has started the work of

  • removing the old print queues and drivers from computers on campus
  • updating the printer drivers and upgrades of the Toshiba that remain on campus from the last contract in places like, Murray Hall, the Health Center, Vukovich, and other where it was appropriate to continue with the same copier.
  • finishing the configuration of Google Cloud Print which will allow the growing number of Chromebooks used on campus to print.

This work is scheduled to be completed over the weekend (July 15-16) and on Monday (July 17) in an attempt to minimize disruption to the community.

Should you have questions regarding the use of the Toshiba Copier or the changes to the printing environment of the College, please contact the Information Technology Services by email at its@allegheny.edu.

Performing Maintenance on Colleague Test

Colleague Test will be unavailable starting at 10:15am for unanticipated system maintenance.  The programmer analysts performing the maintenance is coordinating efforts with the power users that assist with testing on the system.  It is anticipated that Colleague Test will be available again tomorrow (6/23/17) at the start of business.

The maintenance is being conducted to prepare for maintenance on the live system scheduled for this weekend.  Once maintenance on the live system is complete it is expected that processing times on the system will decrease.