Colleague

Colleague UI Refresh (v5.7)

By November 12th 2018

Staff and administrators using the latest version of Colleague (Ellucian Colleague, Datatel) will notice a slight interface change the first time you log in starting Tuesday evening.  As part of the upgrade (from UI 5.4 to UI 5.7), you may need to clear your browser cache if the screens do not navigate correctly after you log in.

If you are still using UI 4.5 (appears in a pop-up window or via the shortcut link on the desktop), please consider switching to UI 5, accessible on-campus at https://ui.allegheny.edu.  In the next month LITS will be removing the old shortcut and then working with individuals who continue to use UI 4.5.  The upgrade from 5.4 to 5.7 incorporates a considerable amount of fixes and enhancement requests, resolving a lot of outstanding issues.

See the short video below to learn more about the new interface.

Count Day Tuesday 1/30

By January 26th 2018

Tuesday 1/30 is Count Day, the college’s census. For reporting and accounting reasons, it is important to freeze the college’s system (Colleague) to give administrative departments the opportunity to verify accuracy across student records. The group of administrators that oversees the count process (such as the Registrar, Dean of Students, and Finance) have requested that Colleague be unavailable to campus that day. WebAdvisor and Informer (self-service and reporting) will remain available for general use by students, faculty and staff.

In the past, there has been a window of time where Colleague was available for general use in the morning. However, this year, in order to improve turn around time and efficiency, we are disabling access to Colleague after the close of business on Monday 1/29, so that the count process can proceed faster. Individuals who require access to data found in Colleague should use WebAdvisor or Informer to find the information they are looking for. Please contact LITS via webhelp.allegheny.edu if you have specific needs that can not currently be met.

We anticipate Colleague will be available at the start of business Wednesday 1/31. Thank you for your attention!

Colleague UI 5.4 Update

By January 2nd 2018

Hi folks,

The newest version of Colleague UI (5.4) is now installed in our Production environment. It can still be accessed on campus at ui.allegheny.edu.

Please clear your cached images and files before accessing the new UI, or things will look weird. You can follow the instructions below for Chrome, but you only need to clear cached images and files. If you are having trouble clearing your cache, please contact the InfoDesk at x3768, or enter a WebHelp ticket.

This update resolves 127 change requests and we believe it to have resolved all outstanding bug reports internally. Performance has also improved as well as some enhanced navigation (most notably the row forward/reverse bar has been moved out of the way to the top of the screen.)

UI 4 is still available for individuals who find issues running the new UI, but it is not supported by the upcoming Windows 10 and will be retired in 2018.

Current and new testers should report issues to Enterprise Services via a WebHelp ticket. Thank you for your diligent testing!

Chrome Cache Clearing: https://support.google.com/googleplay/answer/32050?hl=en-GB