LITS Items

Scheduled Maintenance – Phone System

On Thursday, February 3, from 8:00 p.m to 2:00 a.m., Windstream will conduct scheduled maintenance on the main campus phone system.  No outage is expected, but there is a possibility that the phone system may be down intermittently throughout the 90-minute maintenance window.

If there is an outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.

Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.

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Scheduled Maintenance – Phone System

On Thursday, January 27th from 3:00 a.m to 4:30 a.m Windstream will conduct scheduled maintenance on the main campus phone system.  No outage is expected, but there is a possibility that the phone system may be down intermittently throughout the 90-minute maintenance window.

If there is an outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.

Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.

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Tech Tip Tuesday: Pin Apps to the Taskbar or Dock

If there are apps you use often, you can make sure they’re easily available with a single click.

Microsoft offers step-by-step instructions for pinning apps in Windows 10, and Apple has made it equally easy to add apps to the Dock in macOS. Even Chromebooks give you an easy way to add apps to the ChromeOS shelf.

You can use this for major apps, like a web browser, Google Meet, or word processing software, or even for convenient, quick apps like a notepad app or a calculator. This can save you time digging through menus and folders to get to the apps you use most.

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Tech Tip Tuesday: Google Chat Spaces

You may have noticed that what Google Chat used to call “Rooms” is now called “Spaces”. So far, the change has been subtle. For instance, in your Gmail window in a browser you might find something like this in the sidebar:

Screenshot of a portion of the Google Chat sidebar showing "Chat" and "Spaces" sections

You’ll see something very similar if you go to a separate Chat window as well. In the mobile app, it will look something like this:

Screenshot of the bottom of a Google Chat mobile app window, showing icons for "Chat" and "Spaces"

However, it’s more than a name change. Over time, Google will add more features to Spaces. Spaces will also seamlessly integrate with Calendar, Drive, Tasks and other Google Workspace services to allow for better collaboration and communication.

Learn more about Google Spaces.

ALERT: Phishing

Reports of phishing attempts were brought to the attention of LITS by several in the Allegheny community. The message claimed to be coming from a member of LITS, asking for cell phone numbers.

This is a good reminder to be cautious when receiving unexpected emails.

If you get a message you think is phishing/spam:

  1. Do not click on links in the email or reply to the email.
  2. Reach out to the sender by other means (for example, via chat or phone, or in person) to confirm whether they did legitimately send the message.
  3. Report it as spam/phishing in Gmail.

Please do not hesitate to contact the InfoDesk at infodesk@allegheny.edu to report phishing attempts or obtain more information.

LITS always encourages safe account practices and would encourage you to visit the LITS website to change your password if you ever feel that your account credentials have been compromised.  In addition, 2-step verification provides an added layer of protection against this possibility.

Tip Tuesday – Vacation Preparation

When you will be away from the office for an extended period of time, there are several steps you can take to help ease the process.

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Tech Tip Tuesday: Screenshots in macOS and ChromeOS

Last week’s Tech Tip provided info on taking and editing screenshots in Windows using Snip & Sketch. But what about people using Macs and Chromebooks?

Apple Support offers clear instructions on how to take screenshots in macOS. Macworld also gives you a rundown on how to edit your screenshots on a Mac.

Chromebook users can check out Google’s own guide to screenshots in ChromeOS. Once you’ve taken your screenshot, ChromeOS offers a basic photo editor to make simple edits.

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Tech Tip Tuesday: Searching in Gmail

Have you ever been certain you received an email (or sent one), but you aren’t sure how to find it so you can view it again?

Fortunately, your Allegheny account with Gmail offers you a rich variety of ways to search for those, using the search bar at the top of your Gmail inbox page. Here are just a few:

There are many more ways to conduct a search in Gmail. Visit the Gmail Help Center to learn more about searching in Gmail.

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Tech Tip Tuesday: Transitioning to New Google Sites

If your organization or department is still using the classic Google Sites service for a web page, please remember to transition to the new Google Sites interface before the end of the year. Google will phase out classic Sites with new Sites, with updated features and a new interface.

Here are the steps to convert a classic Google Site to use new Google Sites:

  1. Open your Google Site.
  2. Click on the Settings icon (the little gear in the upper right corner.)
    Screenshot of the Settings menu in classic Google Sites, highlighting the "Manage Site" option
  3. Choose Manage site.
  4. In the side menu, choose Convert to new Sites.
    Screenshot of the side menu in the Manage sites interface of classic Google Sites, highlighting "Convert to new Sites"
  5. Follow the on-screen instructions to complete the conversion.
  6. Note that you will need to do this for each individual Google Site you maintain.
Learn more about transitioning from classic Google Sites to the new Google Sites.
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