The Colleague sign-in issue was resolved at roughly 8:30am today. Login via UI (browser access) is functioning normally again.
Colleague Sign-In Issue (resolved)
November 13th 2019
Service Disruption
Colleague Sign-In Issue
November 13th 2019
Colleague users accessing UI via their web browser are unable to login. LITS is investigating the problem and will remediate or update as soon as possible. WebAdvisor and Informer are functioning normally.
Wireless Service Reconnected
October 28th 2019
LITS staff identified an issue with the wireless network in the late afternoon on Friday, October 25. Corrections have been made to the server supplying wireless service, and service has been fully restored.
Anyone still experiencing an issue with wireless connections is encouraged to open a Web Help ticket or contact the InfoDesk at 814-332-3768 (x3768 from on campus).
Scheduled Ebook Central Downtime
October 18th 2019
To ensure our ebook platforms remain updated and secure, ProQuest will be performing maintenance on Ebook Central in October 2019. During this time, resources from this service may be unavailable.
This maintenance will take place Saturday, October 19 from 12:00pm to 3:00pm EDT.
Scheduled Network Maintenance
October 11th 2019
Beginning at 3 a.m. on Sunday, October 13, LITS will be conducting scheduled maintenance on the Allegheny College network infrastructure. Work is expected to be completed by 6 a.m.
During this maintenance, internet services across campus will frequently be unavailable for extended periods. This will affect both wired and wireless networks. Most campus phone systems will also be unavailable during these interruptions.
We appreciate the patience and understanding of the campus community during this necessary maintenance.
Scheduled Wireless Network Maintenance: 9/28-29
September 27th 2019
LITS will be performing scheduled maintenance on the Allegheny College campus wireless networks over the weekend of September 28-29. People using the wireless networks may experience brief interruptions in connectivity. If you experience this, refreshing your browser after a minute or two should enable you to reconnect. Full service is expected to be restored by Sunday afternoon.
Campus Phone Outage Resolved
September 12th 2019
At about 11:30 a.m. on September 12, 2019, Allegheny College experienced a campus-wide phone outage in which external calls had no audible sound.
The situation appears to be resolved. LITS is investigating, and we are in communication with Windstream to determine the cause of the issue.
If you experience any continued phone problems, please contact the InfoDesk ASAP at x3768, or open a Web Help Desk ticket. You can also email the InfoDesk.
Scheduled Network Outage
September 3rd 2019
Beginning at 3 a.m. on Thursday, September 5, LITS will be conducting scheduled maintenance on the Allegheny College network infrastructure. Work is expected to be completed by 6 a.m.
During this maintenance, internet services across campus will frequently be unavailable for extended periods. This will affect both wired and wireless networks. Most campus phone systems will also be unavailable during these interruptions.
We appreciate the patience and understanding of the campus community during this necessary maintenance.
Telephone phishing attempts
August 23rd 2019
Recently LITS has been receiving reports of phone calls and voicemails from a number that appears to be local. The caller, often just a recording, requests Google account information and sometimes threatens the recipient with deactivation of the Google account. They are very similar in style and intent to email phishing attempts.
These calls are not legitimate and can be safely ignored. Delete any voicemails from such callers as well.
It’s wise never to give out your password over the phone or share it with anyone, regardless of who they claim to be. And it’s important to be very judicious what other information you choose to give out over the phone. If you are at all unsure of the legitimacy of the call, hang up immediately and do not accept further calls from the same number.
LITS will never ask for your password, and all communication from LITS is made using official Allegheny College channels, such as the Allegheny College phone system or @allegheny.edu email.
As always, feel free to contact the InfoDesk at x3768 with any questions or concerns, or open a Web Help Desk ticket..
Scheduled Network Maintenance
August 9th 2019
On Saturday morning, August 10, Allegheny College internet will be unavailable for a brief time due to scheduled network maintenance.
The outage is scheduled to start between 6:00 a.m. and 8:00 a.m., and is expected to last approximately one hour.
This will affect both wired and wireless connections, and all campus telephones.