Drew McMillin

Network Maintenance 2/10 – 2/13

ITS will perform planned network maintenance (Firewall) the week of February 9th, which may result in brief network outages on Monday the 10th at approximately 4:00 PM, and on Thursday the 13th at approximately 6:00 AM. Thursday’s outage could last up to 1 hour.

Potential Internet Outage 1/9, 1/10

The College’s Internet Service Provider has informed us that upcoming maintenance could result in a full internet outage for a brief period in the morning hours of either the 9th or 10th of January. This work is estimated to take place between 6:00 and 7:00AM.

Additional Network Maintenance 12/19

On Thursday, December 19th ITS and RE Johnson will be testing fiber connections on the South end of campus. The following locations will experience up to 1-hour outages in this order: Loomis Street houses, Schultz, Carnegie, and Physical Plant. This work will begin at approximately 8am and continue through completion.

Network Maintenance 12/22 – 12/27

ITS will perform planned network maintenance the week of December 22 through 27, beginning with a brief outage on Sunday the 22nd during the standing maintenance window of 6am to 10am. This outage will last approximately 15 minutes. Additional maintenance will occur during the remainder of the week, resulting in brief, rolling outages across campus.

Network Maintenance 10/11/24

ITS will perform planned maintenance on the wireless network on October 11th. Wireless access points will reboot, resulting in localized wireless outages lasting approximately 15 minutes.

Residence Halls: rolling outages between 8am to 5pm

Academic and Administrative buildings: rolling outages between 5pm and 8pm.

Network Security Update: MAC Address Filtering Implementation

As part of our ongoing efforts to enhance the security and reliability of the college network, we will be implementing MAC address filtering for wired network connections in Academic and Administrative buildings. This change will be rolled out over the course of several weeks beginning on October 10th.

What is MAC Address Filtering? MAC address filtering is a network security feature that restricts network access to authorized devices based on their unique hardware address (MAC address). By implementing this measure, we can better control which devices are allowed to connect, reducing the risk of unauthorized access and increasing overall security.

What This Means for You:

  • Only wired ethernet connections are affected by this change.
  • All current college-owned devices are automatically registered.
  • Registered devices should experience no disruption in service.
  • Unregistered devices attempting to connect will be automatically blocked.

Need Assistance? If you have questions or find that your wired connection is no longer working, please submit a ticket (if possible) or contact ITS at 814-332-2755.

We appreciate your understanding and cooperation as we work to keep our campus network secure for everyone.

Thank you,
ITS

IT Ticketing System Maintenance 9/6

ITS will perform maintenance on the WebHelpDesk ticketing system the morning of Friday, September 6th. Service will be disrupted for up to 3 hours, and should be restored by 12pm.

Changes to AC-Devices Wi-Fi

Beginning on August 22nd the authentication method for the AC-Devices wireless network will change. It will no longer utilize a single, global password and instead use private pre-shared keys unique to each user. We will auto-generate these keys and email them to all students (example below, please note the sender “Extreme Networks”). Employee needs should be submitted to ITS via ticket for evaluation. This change enhances overall security and accountability on the network. Please note that this will disconnect any currently connected devices on this network.