Library and Information Technology Services (LITS)

Deleting your browsing history, or clearing your cache, is often a great first troubleshooting step to take when a website doesn’t load correctly on your computer – whether the site is slow to load, returns an error message, or becomes unresponsive. See below how to delete your browsing history in both Google Chrome and Mozilla Firefox.

Clear your history in Google Chrome:

1. Open Chrome
2. Click More, (the 3 vertical dots), in the top right.
3. Click History > History.
4. Click Clear browsing data on the left.
5. Select how much history you want to clear from the drop-down menu. Select All time to clear everything.
6. Check the boxes for the info that you want cleared.
7. Click Clear data. 

Clear your history in Mozilla Firefox:

1. Click the Library button , click History, then click Clear Recent History…
2. Select how much history you want to clear from the drop-down menu.
3. Check the boxes for the info that you want cleared.
4. Click the Clear Now button.