April 9th 2024
On Tuesday, April 9th at 5:00pm the PaperCut print server will undergo maintenance lasting roughly 1 hour. During this time all printing will be disabled.
If you encounter printing issues after April 9th, please open a Web Help Desk ticket.
If you have questions, please reach out to the Help Desk
February 15th 2024
In partnership with our network support vendors, ITS will perform planned network maintenance on Sunday the 18th between 6am and 8am, resulting in several brief network outages across campus.
November 16th 2023
On Sunday, November 19th at 6AM, ITS will perform firewall maintenance that will result in a campus wide internet outage lasting approximately 1 hour. Please note that this outage will also affect the VOIP phone system and off campus access to services hosted on campus, such as Self Service.
Please be reminded that ITS utilizes Sunday mornings from 6AM to 10AM as our standing maintenance window.
July 13th 2023
On Friday, July 14, 2023 at 4:00 pm, the PaperCut print server will undergo maintenance lasting roughly 2 hours. During this time, individuals will not be able to print to the Toshiba copiers or networked desktop printers.
If you encounter printing issues after Friday the 14th, please open a Web Help Desk ticket.
If you have questions, please reach out to the Help Desk
May 2nd 2022
Representatives from LITS and Windstream are currently investigating intermittent issues with campus phones. Please do not unplug your phone, as this may cause it to become unresponsive. Users have reported that the display time is incorrect, but this should not otherwise affect functionality of the phone. Thank you for your patience.
March 7th 2022
The College’s Internet service provider will conduct scheduled maintenance between midnight tonight (March 7) and 6:30 a.m. Tuesday, March 8. Users all across campus will experience loss of internet through both wired and wireless connections for extended periods during this window of time.
Our student network will be unavailable during the outage, as will printing. Other campus services such as Self Service, Web Help Desk, and WebAdvisor will also be affected. Most campus phones will also experience loss of service during this window of time.
During this outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.
Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.
February 14th 2022
On Wednesday, February 16, 2022 at 5:00 pm, the PaperCut print server will undergo maintenance lasting roughly 30 minutes. During this time, individuals will not be able to print to the Toshiba copiers or networked desktop printers.
If you encounter printing problems after February 16, please open a Web Help Desk ticket.
If you have questions, please reach out to the InfoDesk.
February 1st 2022
On Thursday, February 3, from 8:00 p.m to 2:00 a.m., Windstream will conduct scheduled maintenance on the main campus phone system. No outage is expected, but there is a possibility that the phone system may be down intermittently throughout the 90-minute maintenance window.
If there is an outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.
Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.
January 25th 2022
On Thursday, January 27th from 3:00 a.m to 4:30 a.m Windstream will conduct scheduled maintenance on the main campus phone system. No outage is expected, but there is a possibility that the phone system may be down intermittently throughout the 90-minute maintenance window.
If there is an outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.
Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.
January 20th 2022
Starting at 6 p.m. Friday, January 21, 2022, LITS will conduct scheduled maintenance on several campus systems. Users may experience brief disruptions during the maintenance, including access to printing, WebAdvisor, and Self Service.
Users who continue to experience disruptions in these or any other LITS services after Friday are encouraged to open a Web Help Desk ticket or contact the InfoDesk.