July 30th 2024
On the afternoon of July 30th there was an event that affected the equipment at the new data center in Doane Hall, causing network outages in the same buildings that were affected by the planned maintenance from the previous week. We’re currently investigating and have identified a temporary workaround that should restore connectivity shortly.
July 19th 2024
As part of the overall network upgrade project that has taken place over the last year, ITS will be performing maintenance on core infrastructure in Doane Hall. Because this task involves the relocation of core network fiber connections, much of campus will be without internet for up to 8 days. Please note that this will also affect the VOIP phone system. The following buildings will be affected.
Administration buildings
454 House
Guest House
PaM House
Robertson
Tippie
Wise
Academic Buildings
Alden
Arter
Steffee
OddFellows
Quigley
Vukovich
Res Halls
Baldwin
Crawford
DTD
Edwards
North Village I
North Village II
PKP
Ravine
The following buildings have had a workaround implemented using old infrastructure. They will remain connected, but at decreased performance.
Campus Center North
Campus Center South
Carr
Allegheny Commons
College Court
If a building is not listed, it will not be impacted.
We thank you for your continued patience. Please reach out to Katrina Yeung with any questions or concerns.
June 28th 2024
ITS will perform planned network maintenance on Sunday, June 30th during our standing maintenance window of 6am to 10am, resulting in network outages across campus. Please note that this will also affect the VOIP phone system. All connectivity is expected to be restored by 10am.
May 15th 2024
ITS will perform planned network maintenance on Sunday the 19th between 8am and 10am, resulting in network outages across campus.
ITS will also perform network switch reboots in several buildings during the week, resulting in brief outages. Please see schedule here.
November 16th 2023
On Sunday, November 19th at 6AM, ITS will perform firewall maintenance that will result in a campus wide internet outage lasting approximately 1 hour. Please note that this outage will also affect the VOIP phone system and off campus access to services hosted on campus, such as Self Service.
Please be reminded that ITS utilizes Sunday mornings from 6AM to 10AM as our standing maintenance window.
July 1st 2021
One of the College’s Internet service providers will conduct required maintenance on the fiber cables supplying the College between midnight and 6:00 a.m. on July 2, 2021. There is no anticipated outage of service.
If you do experience any loss of Internet connectivity via the Allegheny College networks that persists after 6:00 a.m. on July 2, please contact the InfoDesk at infodesk@allegheny.edu or open a Web Help Desk ticket.
October 29th 2020
On Sunday, November 1, LITS will conduct required maintenance on the campus network between 6:00 a.m. and 8:00 a.m.
This will result in a temporary loss of Internet across campus, and the unavailability of some online services provided by Allegheny College. The service disruption is expected to last less than one hour.
LITS appreciates the patience of our campus community while we conduct this necessary maintenance. In case of emergency, please contact Public Safety at (814) 332-3357.
October 21st 2020
LITS received a number of reports of Internet connectivity issues on the morning of October 21, 2020. The issue originated off campus, and appears to have been resolved. LITS will continue to monitor the situation in case of any recurrence.
Many thanks to those in our campus community who reached out to alert LITS to the issue. Please contact the InfoDesk if you are still experiencing any issues with connectivity on campus.
September 27th 2020
Scheduled network maintenance on the morning of Sunday, September 27, encountered an issue causing it to take longer than expected. Some buildings experienced a loss of Internet connectivity and some services were unavailable.
LITS worked with our vendors to resolve the issue. The situation was resolved at approximately 11:30 a.m. Many thanks to those on campus who reached out to LITS about the situation.
Anyone experiencing a loss of Internet connection on the campus networks is encouraged to contact the InfoDesk via email at infodesk@allegheny.edu or by calling 814-332-3768.
March 4th 2020
Last week, LITS discovered an external issue which prevented devices on Allegheny’s network from accessing some secure websites. In some instances, upon trying to connect to some websites, an error message appeared and prevented access.
The issue should now be resolved. If you continue to experience issues connecting to secure sites, please contact the InfoDesk at x3768 or infodesk@allegheny.edu