On Tuesday, December 7, Amazon Web Services encountered a serious disruption that caused outages in many systems worldwide. A number of online services used by Allegheny College were affected, including Canvas, RefWorks, the GET food app, and other services.
As of 4:35 p.m. PST Tuesday afternoon (7:35 p.m. locally), Amazon Web Services reported that the issue had been resolved. LITS will continue to monitor the situation and will provide updates if needed. We thank those in the campus community who alerted LITS to issues they encountered.
If you encounter issues with any of the college’s online services, please open a Web Help Desk ticket. If you have questions, please reach out to the InfoDesk at firstname.lastname@example.org or call the InfoDesk at 814-332-3768.