July 1st 2021
One of the College’s Internet service providers will conduct required maintenance on the fiber cables supplying the College between midnight and 6:00 a.m. on July 2, 2021. There is no anticipated outage of service.
If you do experience any loss of Internet connectivity via the Allegheny College networks that persists after 6:00 a.m. on July 2, please contact the InfoDesk at infodesk@allegheny.edu or open a Web Help Desk ticket.
October 29th 2020
On Sunday, November 1, LITS will conduct required maintenance on the campus network between 6:00 a.m. and 8:00 a.m.
This will result in a temporary loss of Internet across campus, and the unavailability of some online services provided by Allegheny College. The service disruption is expected to last less than one hour.
LITS appreciates the patience of our campus community while we conduct this necessary maintenance. In case of emergency, please contact Public Safety at (814) 332-3357.
October 21st 2020
LITS received a number of reports of Internet connectivity issues on the morning of October 21, 2020. The issue originated off campus, and appears to have been resolved. LITS will continue to monitor the situation in case of any recurrence.
Many thanks to those in our campus community who reached out to alert LITS to the issue. Please contact the InfoDesk if you are still experiencing any issues with connectivity on campus.
September 27th 2020
Scheduled network maintenance on the morning of Sunday, September 27, encountered an issue causing it to take longer than expected. Some buildings experienced a loss of Internet connectivity and some services were unavailable.
LITS worked with our vendors to resolve the issue. The situation was resolved at approximately 11:30 a.m. Many thanks to those on campus who reached out to LITS about the situation.
Anyone experiencing a loss of Internet connection on the campus networks is encouraged to contact the InfoDesk via email at infodesk@allegheny.edu or by calling 814-332-3768.
March 4th 2020
Last week, LITS discovered an external issue which prevented devices on Allegheny’s network from accessing some secure websites. In some instances, upon trying to connect to some websites, an error message appeared and prevented access.
The issue should now be resolved. If you continue to experience issues connecting to secure sites, please contact the InfoDesk at x3768 or infodesk@allegheny.edu
November 16th 2019
All issues related to Saturday morning’s network outage have been resolved. Please report any new issue to LITS.
October 11th 2019
Beginning at 3 a.m. on Sunday, October 13, LITS will be conducting scheduled maintenance on the Allegheny College network infrastructure. Work is expected to be completed by 6 a.m.
During this maintenance, internet services across campus will frequently be unavailable for extended periods. This will affect both wired and wireless networks. Most campus phone systems will also be unavailable during these interruptions.
We appreciate the patience and understanding of the campus community during this necessary maintenance.
September 3rd 2019
Beginning at 3 a.m. on Thursday, September 5, LITS will be conducting scheduled maintenance on the Allegheny College network infrastructure. Work is expected to be completed by 6 a.m.
During this maintenance, internet services across campus will frequently be unavailable for extended periods. This will affect both wired and wireless networks. Most campus phone systems will also be unavailable during these interruptions.
We appreciate the patience and understanding of the campus community during this necessary maintenance.
August 9th 2019
On Saturday morning, August 10, Allegheny College internet will be unavailable for a brief time due to scheduled network maintenance.
The outage is scheduled to start between 6:00 a.m. and 8:00 a.m., and is expected to last approximately one hour.
This will affect both wired and wireless connections, and all campus telephones.
July 26th 2019
Network maintenance is scheduled to occur between the hours of 4:00 to 6:00 pm Wednesday, July 31st.
During this time frame, Mitel desk phones will reboot, and should come back online in under two minutes. During this reboot, any computer connected to our wired network through a desk phone will experience a brief loss of connectivity to our network. Connectivity should be restored for each computer once the desk phone that it is connected to comes back online.
If users experience outages that last longer than a few minutes, please call the InfoDesk at x3768, or email infodesk@allegheny.edu.