Tip Tuesday: Change Your Voicemail Greeting

While out of the office for any extended period of time, you may wish to change the greeting that callers will hear before leaving a voicemail. Employees can change their greetings in the campus phone system whether on or off campus.

  1. From off campus: Dial your extension’s full number (e.g., 814-332-xxxx, where xxxx is your 4-digit extension)
    From on campus: Press the voicemail button on your desk phone.
  2. Press the pound key (#) when the recording starts.
  3. Enter your 4-digit extension.
  4. Press the star (*) when the next recording starts.
  5. Enter your voicemail passcode (PIN). If you aren’t sure what your PIN is, please contact the InfoDesk at infodesk@allegheny.edu.
  6. Press 8 for user options.
  7. Press 4 to change your greeting.
  8. Press 7 to record a new greeting.
  9. Record the greeting, then press the pound key (#).
  10. Press 7 to listen to the new greeting.
  11. Press 3 to discard and try again, or 9 to save the new greeting.

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