ITS will be conducting major system updates over the weekend of May 2-3, 2020. These include important updates to Windows 10 and to Ellucian Colleague.
Users may notice some slowness and possible disconnection over the weekend, especially when using Colleague. Users connected to the campus network may experience unexpected shutdown and reboot of their computers over the weekend as their computers apply the Windows 10 update. A small number of users may not experience this unexpected shutdown and reboot until the morning of Monday, May 4.
In order to minimize the effect on your experience as a user, you can take the following steps:
- Avoid using Ellucian Colleague between 8 a.m. and noon on Saturday, May 2
- Restart your computer at some point over the weekend
If you still experience these issues after rebooting your computer on Monday, May 4, please contact the InfoDesk or open a Web Help Desk ticket.