September 30th 2021
On the afternoon of September 30, Canvas users reported an issue accessing Google documents from within Canvas.
As of 2:08 p.m., Canvas support announced that a fix had been implemented and the issue was resolved.
Many thanks to those across campus who alerted LITS to the issue.
If you are still encountering issues with Google documents within Canvas, we encourage you to reach out to Canvas Support using the Report a Problem link from the Help menu within Canvas.
March 25th 2021
Instructure reports that the issue causing the Canvas outage has been resolved. If you are still experiencing issues with Canvas, please first clear your browser history or restart your Canvas mobile app. If that doesn’t resolve the issue, please contact the InfoDesk at infodesk@allegheny.edu or call 814-332-3768.
Users nationwide are experiencing issues with accessing Canvas. LITS is aware, and Instructure has been notified of the issue. We will provide updates here as they become available.
Many thanks to those in our Allegheny community who have alerted us to the issue.
March 3rd 2021
At about 4:30 p.m. Wednesday, March 3, LITS was alerted of a Canvas outage affecting multiple institutions, including Allegheny College. We are investigating and will provide more information as it becomes available.
As of 5:07 p.m., Instructure reported:
A fix has been implemented and we are monitoring the results.
Please contact the InfoDesk at 814-332-3768 or by email at infodesk@allegheny.edu if you continue to experience issues.