Internet Status

Mac connectivity

By July 16th 2019

As part of ongoing network maintenance, LITS will be tweaking some network settings in each building over the coming weeks. For some Mac users on campus, this will affect their ability to connect to the network if they’re using a wired connection.

We have shared step-by-step instructions with building coordinators, which Mac users can follow to reconnect to the network if they are affected.

As always, please contact the InfoDesk at x3768 with any questions.

Brief Internet Outage in Henderson Campus Center and Caflisch Hall

By June 21st 2019

Early in the morning of Friday, June 21, a power outage caused by weather may have disrupted Internet connectivity in two buildings on campus. LITS staff have corrected the issue in Henderson Campus Center, and will be working on switches in Caflisch to restore service there as well.

We will update this post as more information becomes available.

Upcoming Network Maintenance

By June 10th 2019

Network maintenance during the week of 6/11 may cause a brief disconnect from the internet for campus laptops on the wireless network.

If you are experiencing connectivity issues that persist longer than a few minutes, please contact the InfoDesk.

Wireless Network Outage in Park Avenue Houses

By May 10th 2019

From approximately noon until 3:00pm Friday afternoon, the wireless network at 570 and 575 Park Avenue was unavailable. The cause of the outage has been resolved and connectivity has been restored.

If you are experiencing any issues related to this outage, please submit a Web Help Desk Ticket.

Re-registering Devices

By May 9th 2019

Due to upcoming changes to the Allegheny wired network, students staying on campus over the summer may need to re-register their devices (such as computers and game systems), to gain network access after Tuesday May 14th.

To request network access for your game system:

  • Log on to https://webhelp.allegheny.edu using your Allegheny username and password.
  • Click on the Request button.
  • Select Student Issue -> Game System Registration -> Wired Connection as the Request type.
  • Provide the requested information. All fields with an asterisk (*) are required.
  • Click Save to send the information.
  • It can take up to a week to have a game system registered on the network.

Please click here for more information on Residence Hall Network Services.

Intermittent outages

By March 21st 2019

It has been brought to the attention of LITS that Allegheny College’s Internet provider will be conducting some emergency upkeep on their network. This could cause intermittent outages and loss of Internet on the campus network between midnight Thursday (3/21) and 2 a.m. Friday (3/22).

We appreciate your understanding and patience during this necessary maintenance.