Doug Anderson

Tip Tuesday: Laptop Care

With so many of the college community working from laptop computers, it’s useful to keep some basic guidelines in mind for taking good physical care of your laptop. Here are some tips:

  • Wash your hands. In addition to helping protect against illness, washing your hands can help prevent dirt and oils from your skin from staining your laptop’s keys, touchpad, and other surfaces.
  • Keep food and drink away. Liquids, sugar, and food crumbs can interfere with keyboard function and damage electronics. It’s always best practice to keep liquids away from electronics.
  • Close carefully. It’s easy to forget a pen or paper clip is on the keyboard when you close the lid in a hurry. But such items can dent, scratch or even crack the screen. Be sure to close the laptop gently and carefully–don’t just snap it shut and go.
  • Don’t pick up by the monitor. This puts undue strain on the delicate electronics of the screen, and can result in damage to the hinges as well. Lift your laptop by the base, preferably with two hands, to prevent any twisting of the laptop frame.
  • Watch what you put on top. Heavy items and items with sharp edges can damage your laptop surprisingly easily. Even resting your hands or an elbow on top without thinking can damage delicate LCD screens. Cold or heat, such as from a can of soda or a mug of coffee, can likewise risk damage to your laptop.
  • Keep an even temperature. Rapid temperature changes can cause condensation inside your laptop, and glass and plastic components can crack from extreme cold. Try never to leave your laptop in a cold or hot car. If your laptop has become colder or warmer than room temperature, give it time to return to room temperature before turning it on.
  • Bag it. Bags made for a laptop are the safest way to transport a laptop from one place to another. If possible, use one sized specifically for your model of laptop. If that’s not an option, consider using a cushioned laptop sleeve to carry your laptop inside another bag, to keep other items in the bag from scratching or bending your laptop frame. If you’re using a sleeve, don’t put other items inside–even a mouse or the laptop’s own power supply can risk damage if they are pressed against the laptop cover.
  • Keep it clean. Check your laptop manufacturer’s website for their recommended methods. Properly used, compressed air and isopropyl alcohol wipes designed for electronics can be important tools for keeping your keyboard, monitor, and ports clean.

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Tip Tuesday: Forward an Entire Gmail Conversation

Did you know you can forward an entire Gmail conversation thread at once? This can be useful if you want to bring someone new into the conversation without having to forward every individual email that’s been exchanged so far. It will save you and the new participant time sorting through each message one at a time.

Gmail offers a way to forward an entire email conversation all bundled into a single email, in chronological order with the oldest messages at the top.

To forward a conversation, first open it in Gmail on your computer. Then click on the “More” menu (the three dots in the toolbar at the top of the conversation.) Choose “Forward all.”

Screenshot of a sample Gmail conversation with the 'More' menu open

This will create a new message with the entire conversation all in one place.

You can then choose recipients and, if you like, add additional text at the top of the message. Click on the blue “Send” button and the recipients will get a single email message containing the entire Gmail conversation thread.

All attachments in the thread will also be included.

Note: “Forward all” will not show as an option in a conversation with only one message.

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Tip Tuesday: Limit the Number of Responses in a Google Form Question

Some in our campus community have asked how to limit the number of responses to a question in a Google Form. Here’s how.

  1. In your form, make sure you choose “Checkboxes” for the type of question.
    Google Forms question type dialog box
  2. In the lower righthand corner, click on the three dots to show the “More” menu. Choose “Response validation”.
    "More" menu in a Google Forms question
  3. Choose “Select at most”.
    Response validation menu in Google Forms
  4. Fill in the maximum number of responses you want each respondent to give, and type in an error message that the form can give if the respondent exceeds the maximum.
    "Maximum number of responses" dialog in Google Forms
  5. Alternatively, you can limit the number of responses to a minimum instead of a maximum–for instance, if you want each respondent to indicate at least two answers.
    "Minimum responses" dialog in Google Forms

Learn more about Google Forms in the Google Workspace Learning Center.

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Tip Tuesday: Use Breakout Rooms in Google Meet

With Allegheny College’s newly implemented G Suite Enterprise for Education, faculty and other employees can now use breakout rooms to divide participants into smaller groups during video calls in Google Meet. Breakout rooms must be started by moderators during a video call on a computer. Any employee who schedules or starts a meeting will be the moderator. Breakout rooms currently can’t be live streamed or recorded.

You must be signed into your Allegheny Google account to participate in breakout rooms.

How to Create breakout rooms

  1. On your computer, start a video call in Google Meet.
  2. In the top right, click Activities  right arrow Breakout rooms.
    "Meeting details" dialog in Google Meet
  3. In the Breakout rooms panel, choose the number of breakout rooms.
  4. Call participants are then distributed across the rooms.
  5. To manually move people into different rooms, you can:
    • Enter the participant’s name directly into a breakout room.
    • Click the participant’s name. Hold down the mouse, drag the name, and then drop it into another breakout room.
    • To randomly mix up the groups again, click Shuffle .
  6. You can also choose whether to rename the rooms by clicking on the room name itself.
  7. In the bottom right, click Open rooms.

Use a Breakout Room Timer
  • You can set up a timer for your breakout rooms. Each room will display a 30 second countdown before the timer ends.
  • At the top of the breakout rooms panel, click TimerEmpty hourglass.
  • Set the timer amount then click OK.
  • You can edit or remove the timer at any time. On the breakout room panel, click TimerEmpty hourglass to edit.

You can also close breakout rooms manually:

    • In the Breakout rooms panel, at the top right, click Close rooms Rooms.
    • In the notification window that appears, click Close all rooms.

Learn more about Using Breakout Rooms in Google Meet.

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RefWorks Scheduled Maintenance

RefWorks will experience a downtime for a short period of time so that ExLibris can conduct scheduled maintenance.  We are expecting a down time of up to 2 hours. This will be  communicated to all users through an in-app announcement.

When: Starting 11:00 PM Saturday December 19, 2020 Eastern Standard Time and for up to 2 hours.

Tip Tuesday: Schedule messages in Gmail

You can schedule messages in Gmail to be sent at a later date. This can be useful for reminders to yourself or others, or for communications where the time and date of delivery are especially important. Here’s how.

  1. On your computer, go to Gmail .
  2. At the top left, click Compose.
    "Compose" button in the Gmail interface
  3. Create your email.
  4. At the bottom left next to Send, click the dropdown arrow More send options.
    "Send" button with "Schedule Send" option chosen in Gmail
  5. Click Schedule send.
  6. Choose one of the suggested options, or click Pick date & time.
    "Schedule send" dialog box in Gmail
  7. You’ll see an alert pop up that says that your email has been scheduled.
    "Your email has been scheduled" popup in Gmail

Read more about scheduling emails.

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Possible Phishing Attempt

LITS has received reports of a possible phishing attempt. Employees have reported email messages similar to the following:

  • Good Morning, I have a student here that is in need of your help. Would you be able to schedule a time for us to talk more, so that I can provide additional information? Thank you!!

The sender typically claims to be connected with another college or university, but the sender’s email address is not from a .edu domain associated with that institution.

If you receive a similar email, especially if you do not recognize the sender’s name and have not interacted with the institution they claim to be from, it’s best to report the email as phishing.

LITS thanks those who brought this most recent attempt to our attention. If you have questions or concerns, please email the InfoDesk or call us at 814-332-3768.

Tech Tip Tuesday: Translate Closed Captions in Google Meet with Chrome

You can translate the captions in Google Meet to another language using the Chrome browser.

First, turn on captions for any Google Meet you are attending. Move your mouse over the screen, and a white bar should pop up at the bottom. Click on Turn on Captions.

Screenshot of Toolbar in Google Meet

Then right-click on the lower part of the screen, where the captions appear, and choose Translate to English. (This part is a little confusing, because it should already be in English. Bear with us!)
Screenshot of Google Meet Caption area

You’ll notice a small Google Translate icon appear in the address bar at the top of your Chrome browser (where the URL appears).

Click on the Translate icon, and then choose the three-dot menu:

Screenshot of Google Translate dialog box

Click on Choose Another Language… You will be given a choice of dozens of languages.

Screenshot of language selection options in Google Translate.

The captions will automatically translate into the language you choose. (So will any chat posts in the Meet.)

Bear in mind that automatic computer translation is prone to errors, so don’t rely on this to provide a perfect translation.

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Tip Tuesdays: Recording Your Presentation

As we near the end of the semester, here’s a reminder for faculty and students that you can record a presentation using Google Meet.

A few things to bear in mind:

  • You can use Meet to record video of yourself, or to record audio over a slideshow or other presentation that you’ve prepared. This is a great way to add audio to your Google Slides presentation, for instance.
  • Meet recordings are automatically saved to your Google Drive in a folder titled “Meet Recordings” and can be shared like any other file in your Google Drive.
  • You have unlimited storage for Meet recordings.
  • If other people are participating in your Google Meet, please remember to get their permission to record.

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Tip Tuesday: Change Your Voicemail Greeting

While out of the office for any extended period of time, you may wish to change the greeting that callers will hear before leaving a voicemail. Employees can change their greetings in the campus phone system whether on or off campus.

  1. From off campus: Dial your extension’s full number (e.g., 814-332-xxxx, where xxxx is your 4-digit extension)
    From on campus: Press the voicemail button on your desk phone.
  2. Press the pound key (#) when the recording starts.
  3. Enter your 4-digit extension.
  4. Press the star (*) when the next recording starts.
  5. Enter your voicemail passcode (PIN). If you aren’t sure what your PIN is, please contact the InfoDesk at infodesk@allegheny.edu.
  6. Press 8 for user options.
  7. Press 4 to change your greeting.
  8. Press 7 to record a new greeting.
  9. Record the greeting, then press the pound key (#).
  10. Press 7 to listen to the new greeting.
  11. Press 3 to discard and try again, or 9 to save the new greeting.

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