What’s New

Tip Tuesday: Forward an Entire Gmail Conversation

Did you know you can forward an entire Gmail conversation thread at once? This can be useful if you want to bring someone new into the conversation without having to forward every individual email that’s been exchanged so far. It will save you and the new participant time sorting through each message one at a time.

Gmail offers a way to forward an entire email conversation all bundled into a single email, in chronological order with the oldest messages at the top.

To forward a conversation, first open it in Gmail on your computer. Then click on the “More” menu (the three dots in the toolbar at the top of the conversation.) Choose “Forward all.”

Screenshot of a sample Gmail conversation with the 'More' menu open

This will create a new message with the entire conversation all in one place.

You can then choose recipients and, if you like, add additional text at the top of the message. Click on the blue “Send” button and the recipients will get a single email message containing the entire Gmail conversation thread.

All attachments in the thread will also be included.

Note: “Forward all” will not show as an option in a conversation with only one message.

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Tip Tuesday: Limit the Number of Responses in a Google Form Question

Some in our campus community have asked how to limit the number of responses to a question in a Google Form. Here’s how.

  1. In your form, make sure you choose “Checkboxes” for the type of question.
    Google Forms question type dialog box
  2. In the lower righthand corner, click on the three dots to show the “More” menu. Choose “Response validation”.
    "More" menu in a Google Forms question
  3. Choose “Select at most”.
    Response validation menu in Google Forms
  4. Fill in the maximum number of responses you want each respondent to give, and type in an error message that the form can give if the respondent exceeds the maximum.
    "Maximum number of responses" dialog in Google Forms
  5. Alternatively, you can limit the number of responses to a minimum instead of a maximum–for instance, if you want each respondent to indicate at least two answers.
    "Minimum responses" dialog in Google Forms

Learn more about Google Forms in the Google Workspace Learning Center.

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RefWorks Scheduled Maintenance

RefWorks will experience a downtime for a short period of time so that ExLibris can conduct scheduled maintenance.  We are expecting a down time of up to 2 hours. This will be  communicated to all users through an in-app announcement.

When: Starting 11:00 PM Saturday December 19, 2020 Eastern Standard Time and for up to 2 hours.

Tip Tuesday: Schedule messages in Gmail

You can schedule messages in Gmail to be sent at a later date. This can be useful for reminders to yourself or others, or for communications where the time and date of delivery are especially important. Here’s how.

  1. On your computer, go to Gmail .
  2. At the top left, click Compose.
    "Compose" button in the Gmail interface
  3. Create your email.
  4. At the bottom left next to Send, click the dropdown arrow More send options.
    "Send" button with "Schedule Send" option chosen in Gmail
  5. Click Schedule send.
  6. Choose one of the suggested options, or click Pick date & time.
    "Schedule send" dialog box in Gmail
  7. You’ll see an alert pop up that says that your email has been scheduled.
    "Your email has been scheduled" popup in Gmail

Read more about scheduling emails.

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Possible Phishing Attempt

LITS has received reports of a possible phishing attempt. Employees have reported email messages similar to the following:

  • Good Morning, I have a student here that is in need of your help. Would you be able to schedule a time for us to talk more, so that I can provide additional information? Thank you!!

The sender typically claims to be connected with another college or university, but the sender’s email address is not from a .edu domain associated with that institution.

If you receive a similar email, especially if you do not recognize the sender’s name and have not interacted with the institution they claim to be from, it’s best to report the email as phishing.

LITS thanks those who brought this most recent attempt to our attention. If you have questions or concerns, please email the InfoDesk or call us at 814-332-3768.

Tech Tip Tuesday: Translate Closed Captions in Google Meet with Chrome

You can translate the captions in Google Meet to another language using the Chrome browser.

First, turn on captions for any Google Meet you are attending. Move your mouse over the screen, and a white bar should pop up at the bottom. Click on Turn on Captions.

Screenshot of Toolbar in Google Meet

Then right-click on the lower part of the screen, where the captions appear, and choose Translate to English. (This part is a little confusing, because it should already be in English. Bear with us!)
Screenshot of Google Meet Caption area

You’ll notice a small Google Translate icon appear in the address bar at the top of your Chrome browser (where the URL appears).

Click on the Translate icon, and then choose the three-dot menu:

Screenshot of Google Translate dialog box

Click on Choose Another Language… You will be given a choice of dozens of languages.

Screenshot of language selection options in Google Translate.

The captions will automatically translate into the language you choose. (So will any chat posts in the Meet.)

Bear in mind that automatic computer translation is prone to errors, so don’t rely on this to provide a perfect translation.

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Tip Tuesdays: Recording Your Presentation

As we near the end of the semester, here’s a reminder for faculty and students that you can record a presentation using Google Meet.

A few things to bear in mind:

  • You can use Meet to record video of yourself, or to record audio over a slideshow or other presentation that you’ve prepared. This is a great way to add audio to your Google Slides presentation, for instance.
  • Meet recordings are automatically saved to your Google Drive in a folder titled “Meet Recordings” and can be shared like any other file in your Google Drive.
  • You have unlimited storage for Meet recordings.
  • If other people are participating in your Google Meet, please remember to get their permission to record.

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Tech Tip Tuesday – Enable Dark Mode on your Mac

A few months ago we posted on how to enable “dark mode” on your Windows 10 device. Did you know that dark mode is also available on your Mac? Here’s how to enable it:

  1. Choose Apple menu > System Preferences
  2. Click General.
  3. Select one of the Appearance options at the top of the window:
  • Light: Use the light appearance.
  • Dark: Use the dark appearance.
  • Auto: Automatically use the light appearance during the day, and the dark appearance at night.

General System Preferences window with Dark Appearance selected

Read more about Mac’s Dark Mode on the Apple Support site.

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Tech Tip Tuesday: Deleting Outdated Passwords on a Mac

When you find that a password for a website or the wifi isn’t working, it’s possible that your Mac is retaining an older password. This is especially likely if your password has changed since the last time you used it on your Apple devices.

Macs use a feature called Keychains to store this information. While this is a useful feature, it can sometimes keep you out of an account if your password has changed.

You can delete outdated Keychain passwords. Here’s how:

1. Open the Keychain Access app from the Applications window on your Mac.
2. Find the Keychain you want to delete, and select it with a click.
3. From the File menu, choose Delete Keychain [keychain name].
4. Select Delete References.

The next time you visit the website or try to log onto the wifi, you will need to re-enter your username and your new password.

Pelletier Library Adds Saturday Hours

As Pelletier Library continues to expand hours, LITS is pleased to announce that the InfoDesk will be open from 1 p.m. to 5 p.m. on Saturdays. Evening hours have also been expanded by one hour, to midnight Monday through Thursday.

The full hours are as follows:

  • Mon.-Thurs.: 12 noon – 12 midnight;
  • Fri.: 12 noon – 6 p.m.;
  • Sat. – Sun.: 1 p.m. – 5 p.m.

Allegheny ID is required for entry.

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