Doug Anderson

Scheduled Maintenance: Print Server

On Wednesday, February 16, 2022 at 5:00 pm, the PaperCut print server will undergo maintenance lasting roughly 30 minutes. During this time, individuals will not be able to print to the Toshiba copiers or networked desktop printers.

If you encounter printing problems after February 16, please open a Web Help Desk ticket.

If you have questions, please reach out to the InfoDesk.

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Tech Tip Tuesday: See Devices That Have Used Your Google Account

What devices have you used for logging into your Allegheny College Google account? Many people use only their work desktop, and maybe their phone. Others may use multiple devices in a number of different locations.

By visiting google.com/devices, you can see computers, smartphones, tablets, and other devices that are using or have recently used your Google account. We recommend checking this every now and then to ensure that no one else has access to your Google account.

See the original Google Account Help article for more information, including how to:

  • Manage devices currently accessing or have previously accessed your account.
  • Sign out of devices you no longer use
  • Secure your account if you see an unfamiliar device

If you see a device you don’t recognize, LITS recommends that you change your Allegheny account password.

Learn more about Google accounts.

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Tech Tip Tuesday: Focus Time in Google Calendar

Do you need more time to focus on a specific task? You might already be practicing a time management technique known as focus time — planning blocks of uninterrupted time to focus without distractions. Google Calendar has added the option to schedule focus time and build it right into your daily calendar.

To schedule focus time, simply create a new event. Along with the established types of event, such as “Task” or “Appointment slots”, you’ll see the option now for “Focus Time”.

Screenshot of the event creation dialog box in Gmail, with "Focus Time" highlighted

If you set the visibility of the event to “Private”, others who can view your calendar will only see that block of time as “Busy”.

Screenshot of the event visibility dialog from Google Calendar, with "Private" selected

Learn more about using Google Calendar.

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Scheduled Maintenance – Phone System

On Thursday, February 3, from 8:00 p.m to 2:00 a.m., Windstream will conduct scheduled maintenance on the main campus phone system.  No outage is expected, but there is a possibility that the phone system may be down intermittently throughout the 90-minute maintenance window.

If there is an outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.

Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.

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Scheduled Maintenance – Phone System

On Thursday, January 27th from 3:00 a.m to 4:30 a.m Windstream will conduct scheduled maintenance on the main campus phone system.  No outage is expected, but there is a possibility that the phone system may be down intermittently throughout the 90-minute maintenance window.

If there is an outage, incoming calls will not be received and outgoing calls will not complete a connection. In case of emergency, Public Safety can be reached during the phone outage at 814-332-2314 instead of their usual number.

Please note that you must use a non-Allegheny College phone, such as a cell phone, to reach this number during any outage. Campus phones will not be able to complete any outgoing calls during the outage.

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Tech Tip Tuesday: Searching AggreGator

Are you familiar with AggreGator?Green silhouette Illustration of an alligator

As the name suggests, AggreGator searches through the aggregated library content available to Allegheny College from a single search box. Books, ebooks, journal articles, digital collections, video, newspaper articles, and more from almost all of the library’s databases can be found through AggreGator.

If you’re already familiar, you will be interested to know that the AggreGator search interface has recently been updated with new enhancements.

For both experienced and new users, LITS librarians have created a new AggreGator guide where you can learn the ins and outs.

Also, check out our playlist of videos on searching AggreGator!

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Scheduled Maintenance: Multiple Systems

Starting at 6 p.m. Friday, January 21, 2022, LITS will conduct scheduled maintenance on several campus systems. Users may experience brief disruptions during the maintenance, including access to printing, WebAdvisor, and Self Service.

Users who continue to experience disruptions in these or any other LITS services after Friday are encouraged to open a Web Help Desk ticket or contact the InfoDesk.

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Tech Tip Tuesday: Improved Search in Google Chat

From the Google Workspace Updates blog:

You can now search Google Chat content faster by quickly editing down your search results using interactive filters on mobile. These filters help you find artifacts like files and links more easily.

You can try searching for a keyword that you remember from a message or use a filter to look at all the files within a specific chat. Additionally, we have also refreshed our visual interface to provide a more balanced view of search results and results will now also include the content of the messages, making it even easier to find the exact content you’re looking for.
Screenshot showing different "chips" in the Google Chat search interface
Filter using different search chips in Chat
Screenshot of various steps in the search results when searching for "Dogfood" in Google chat
Filters will be visible below chat search bar
 
Screenshot showing different filters applied to search results in Google Chat
 Use the ‘Said in’ filter to narrow down to the conversations that matter.
Learn more about Google Chat.
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Tech Tip Tuesday: Pin Apps to the Taskbar or Dock

If there are apps you use often, you can make sure they’re easily available with a single click.

Microsoft offers step-by-step instructions for pinning apps in Windows 10, and Apple has made it equally easy to add apps to the Dock in macOS. Even Chromebooks give you an easy way to add apps to the ChromeOS shelf.

You can use this for major apps, like a web browser, Google Meet, or word processing software, or even for convenient, quick apps like a notepad app or a calculator. This can save you time digging through menus and folders to get to the apps you use most.

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Tech Tip Tuesday: Returning after Break

Before the break, you may have taken steps to establish your “out of the office” status. Here are some pointers for double-checking that you haven’t overlooked anything on your return.