Doug Anderson

“Disabled” account issue

On the morning of Friday, September 10, LITS received numerous reports of certain student accounts being disabled. Printing, WiFi, email, Google Workspace, Canvas, Self Service, and other Allegheny College services were affected by this outage.

We believe that the issue has been resolved. If any students are still receiving this error message, please alert the InfoDesk at 814-332-3768, or stop by the InfoDesk so we can help troubleshoot.

Tech Tuesday: Open Office Files

Google has changed the default editing mode for Microsoft Office files in Google Drive on the web. Now, when you double-click on an Office file, it will open directly in Office editing mode.

Brief video showing a .DOCX file in Google Drive opening in native Microsoft Office editing in Google Docs

Office Editing Mode in Google Docs and Sheets offers improved compatibility with Microsoft Office for layout, formulas, formatting, and other features. This makes it even easier to work with files created in Microsoft Word, Excel, or PowerPoint. It works both on files you upload and on files shared with you.

Note that password-protected Office files will not open directly in Office editing mode. These files will continue to open in Preview mode.

Learn more about using Google Drive at the Google Drive Help Center.

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Tech Tip Tuesday: Tips for a Secure Password

Today’s tips are courtesy of Public Services Technician Sue Gum:

Tips for a Secure Password

  • Use a password manager that will create strong passwords for you.
  • Use a long password–8 is a great way to start, but the longer the better.
  • Do not use the same password for multiple sites.
  • Use two-factor authentication (2FA) when possible.
  • Avoid common words and character combinations – thequickbrownfox or thisismypassword.  Also avoid using personal information like your name, nickname, the name of your pet, your birthday or anniversary, your street name or anything associated with you that someone could find out from social media.
  • Avoid passwords known to be stolen – Click this link and type in the password you want to use to see if it was stolen.
  • Try to include letters (both upper and lower case), numbers, and symbols.
  • Remember to update your Allegheny password once a year, as soon as you get the email reminder.
  • For other accounts, no need to periodically change your password unless you suspect it has been exposed. Microsoft now recommends that unless you suspect your passwords have been exposed, you don’t need to periodically change them. The reason? Many of us, by being forced to change our passwords every few months, would fall into bad habits of creating easy-to-remember passwords or writing them down where others can find them.
  • Go to password generator sites like this or this where you can choose the length of the password and if you want or all of the categories; upper or lower case letters, numbers, and symbols.

Find out if your passwords have been stolen

Mozilla’s Firefox Monitor and Google’s Password Checkup can show you which of your email addresses and passwords have been compromised in a data breach so you can take action. 

Have I Been Pwned can also show you if your emails and passwords have been exposed. If you do discover you’ve been hacked, see our guide for how to protect yourself.

Use two-factor authentication (2FA),  but try to avoid text message codes

If thieves do steal your password, you can still keep them from gaining access to your account with two-factor authentication (also called two-step verification or 2FA), a security safeguard that requires you enter a second piece of information that only you have  (usually a one-time code) before the app or service logs you in.

While it’s common and convenient to receive these codes in a text message to your mobile phone or in a call to your landline phone, it’s simple enough for a hacker to steal your phone number through SIM swap fraud and then intercept your verification code. 

A much safer way to receive verification codes is for you to generate and fetch them yourself using an authentication app like Google Authenticator or Microsoft Authenticator. And once you’re set up, you can choose to register your device or browser so you don’t need to keep verifying it each time you sign in.

The revised passphrase method

This is the multiple word phrase method with a twist — choose bizarre and uncommon words. Use proper nouns, the names of local businesses, historical figures, any words you know in another language, etc. A hacker might guess Weldons, but he or she would find it ridiculously challenging to try to guess a good password example like this: WeldonsLincolnSi

To crank it up another notch in complexity, you can add random characters in the middle of your words or between the words. Just avoid underscores between words.

The sentence method

This method is also described as the “Bruce Schneier Method.” The idea is to think of a random sentence and transform it into a password using a rule. For example using the sentence Roff School Tavern has the best pizza  I can take the first 2 letters in every word and it would give me: rosctahatebepi but then I can take it a step further and capitalize some of the letters like RoScTahathbepi and it makes it even more secure.

To anyone else, it’s gobbledygook, but to you it makes perfect sense. Make sure the sentence you choose is as personal and unguessable as possible.

 How to set up backup email & phone number in Self Service

  1. Log into Self-Service
  2. On the left click on the user options and then user profile
  3. Scroll down to add a personal email address and your cell phone number

These can be used to reset your password from https://accounts.allegheny.edu/

Instructors- Course Reserves are back up for the Fall 2021 semester!

You are now able to view what is on course reserves right in AggreGator! You can view all items currently on course reserves by going to:

https://allegheny.summon.serialssolutions.com/?#!/course_reserves

We have gone through the list of required reading for the Fall semester, and placed any Pelletier ebooks on course reserve already for you. Please take a look at the current list of course reserves to see if there are ebook options available for your courses. If your course shows up, but there is currently no content, that is because we are still preparing the course.

If your course does not show up, that is because we unfortunately do not have any copies of your required readings. If you would like to place a book on course reserves you can do the following:

  1. Fill out the Course Reserves – Print Material Google Form and indicate if the item is already part of our collection or if you will be stopping by with a personal copy of the book(s).

OR

  1. Stop by Pelletier and speak with Kirsten Hauser about placing Pelletier items or personal copy items on course reserve.

How to submit video or audio to Course Reserve

There are two ways to submit video or audio to course reserves.

  1. You can submit a film to be placed on course reserve by filling out the Course Reserve – Film Material Google Form.
  2. Stop by the InfoDesk and speak with Bill Burlingame about placing an item on course reserve.

Customize Folder Colors and Shortcuts in Google Drive

Last fall we showed you how to color-code your folders in Google Drive.

This summer, Google has expanded this feature. Now you’re able to customize colors for folders in your shared drives and for your shortcuts to folders as well.

To customize colors of a folder in a shared drive:

    1. Open Google Drive.

    1. Choose Shared drives. (Note: You will see this link only if you have been added to a shared drive.)
      Screenshot of the navigation menu in the Google Drive web interface, with "Shared Drives" selected.
    2. Open the shared drive whose folders you want to customize.

  1. Right-click on a folder to change its color to one of your choosing:
    Screenshot of context menu in a Google Shared drive, showing the choices for color customization
Tip
The color customizations you choose will not be visible to other members of the shared drive. Each shared drive member can customize their view as they please without affecting other members.

To Customize Colors for Folder Shortcuts:

The steps are very similar for shortcuts to Google Drive folders that you have already set up, except that the shortcut lives elsewhere in your “My Drive”. To identify which folder icons are shortcuts, look for a small curved arrow on the icon, and then follow step 4 above.

Screenshot of Folder Shortcut Context Menu showing color selections

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Present Directly from Google Docs, Sheets, and Slides

From Google Support:

Present a doc, sheet, or slide directly in Google Meet

You can present directly to Google Meet from Google Docs, Sheets, or Slides. This can make it easier to present a document, sheet, or slides to a meeting you are attending.

Present your Docs, Sheets, or Slides content

  1. Go to Google Meet.
  2. Join a meeting.
  3. Open a file in DocsSheets, or Slides.
  4. In the top menu area, click Present to a meeting .
  5. Choose your meeting (or enter a meeting code).
  6. Select the preview of the tab to confirm and start sharing.
  7. Back in Meet, view your presented content directly in the meeting.

For more Meet tips and tricks, Techy Coach provides an intro to 5 fantastic features of Google Meet.

Important
You must be on a Chrome browser on your computer to present Google Docs, Sheets, or Slides in Google Meet using this method.

Tip
You can present slides in full screen.

After confirming your tab to present, click Present .

Back in Meet, you will see your slideshow in full screen mode.

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Reduce Background Noise in Google Meet

Google Meet now includes an option to reduce background noise on both desktop and mobile. Meet can remove background noises such as typing, closing a door, or the sounds of a nearby construction site.

  • Audio capture from screen sharing won’t be affected by noise cancelling.
  • Meet filters out noises that don’t sound like voices. Voices from TV, or other people talking at the same time, won’t be filtered out.
  • If non-speech sound is an important part of your call, like playing musical instruments, turn off noise cancellation.

Turn on noise cancellation in your desktop browser:

Before a video call

  1. Go to meet.google.com.
  2. Select a video call.
  3. Before you join, on the top right, click More options More
  4. Choose Settings Settings.
  5. Click Audio.
  6. Turn on Noise cancellation.
  7. Click Join now.

In a video call

  1. On the bottom, click  More options More
  2. Choose Settings Settings.
  3. Click Audio.
  4. Turn on Noise cancellation.

Tip: To check how much noise is cancelled out, next to your self preview at the top right corner of your screen, look at the Voice indicator  Voice indicator. The Voice indicator reflects what others may hear. Sounds that are blocked and cannot be heard by others will not move the indicator line.

Turn on noise cancellation on mobile:

  1. Tap the screen .
  2. Tap More More
  3. Tap Settings Settings.
  4. Tap Noise cancellation.

Here’s an example showing the difference it can make:

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LITS Website Redesign

Library and Information Services is pleased to announce significant revisions to the LITS web site. The LITS web team has worked to streamline the main LITS page, with careful attention to the resources that Allegheny students, faculty, and employees need the most. In addition, we have added a new pages focused on services for employees, and streamlined our page focused on services for students.

LITS would like especially to thank the members of AAC and SAC who provided feedback and suggestions during the development process.

LITS invites input from our campus community. Please reach out to the InfoDesk at infodesk@allegheny.edu with any questions.

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Tech Tip Tuesday: Using Filters in Google Sheets

Sometimes it can be helpful to view only a subset of a Google Sheet. This is especially helpful when your spreadsheet grows unusually large or complex. Filters are one way to separate items according to your specific criteria, and especially useful if you don’t want to change what other people sharing the spreadsheet can see.

Zapier Blog provides step-by-step instructions on how to filter in Google Sheets. Technology trainer Leila Gharani presents some examples on YouTube as well:

Learn more about how to sort and filter your data in Google Sheets.

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