May 2nd 2018
April 23rd 2018
The Google Drive desktop app is shutting down on May 12th. If you are still using Google Drive, you need to switch to Drive File Stream to keep your files backed up and secure. File Stream is an easy way to move and organize your data, and much easier to use than the Google Drive sync app.
With File Stream you can:
- View and organize files in your computer’s native file system, such as Explorer in Windows or Finder in Mac OS X.
- Open files in their native applications installed on your computer.
- Mark specific files or folders for offline use so that they are accessible when you know you will be without internet access.
- See all of your files in Google Drive without using storage space on your computer.
- You can stop using MS Office and begin using Google Docs, Sheets, and Slides.
Is this important to you? Yes. Keeping your data secure and backed up is your responsibility–ITS will no longer transfer or restore data during computer upgrades, repairs, or replacements. For more information see the File Stream tutorial or contact the InfoDesk.
April 17th 2018
Students writing COMPs this semester must submit a licensing form to the Digital Initiatives Librarian and also upload the finished project to DSpace. Instructions for submitting the project can be found here
April 17th 2018
Google Meet is now available to Allegheny as a video conferencing solution.
According to the G Suite Learning Center with Google Meet you can “hold impromptu video meetings on the go, virtual training classes around the world, remote interviews, and much more.”
Learn more about using Google Meet at the G Suite Learning Center and in less than 10 minutes you will know how to start a meeting including the following skills
- Schedule a video meeting in Calendar
- Start a video meeting from your web browser
- Start a video meeting from your mobile device
April 4th 2018
ITS continues to investigate WiFi connectivity issues related to recent updates for Apple devices. We have identified a fix, but implementing it will require some significant changes. Once we implement the fix, existing connections to AC-Wireless from Apple devices will be lost and users will be required to install a new configuration profile to reestablish their connection.
Stay tuned, more details on the timeline of this change will be available via MyAllegheny news posts.
April 2nd 2018
The updates released late last week for iOS and Mac OS X have caused devices to cease functioning on our network (AC-Wireless). We are currently troubleshooting the problem and will provide additional updates here.
We ask that users refrain from installing these updates until we can resolve the issue.
March 19th 2018
Cyber security firms report multiple targeted phishing attacks in recent weeks that use the recipients’ social security numbers to gain trust and lure recipients into clicking on a link that installs malware on the recipient’s computer. The attack mimicked email messages from credit unions and other businesses including FedEx.
It is a good reminder to be alert to this and other phishing attempts. Even if an email appears to be from a trusted organization (your bank, FedEx, an employer) and has information you might consider private (your social security number), it might still be phishy. Be alert!
Please take a moment and review the LITS page on identifying phishing attempts: https://sites.allegheny.edu/lits/its/tutorials/protecting-data-identity-and-computer-online/is-it-phishing/
March 13th 2018
A small subset of our Windows users have experienced intermittent lockups and reboots over the last 24 hours. These symptoms are a result of unplanned maintenance on 3/12.
At this point the issue has been resolved, so please contact the InfoDesk if you continue to experience these symptoms.
March 13th 2018
Informer issues seem to have been resolved. We continue to monitor the system for recurrence of the problems from yesterday. Please report any outages to the Info Desk at x3768. Thank you.
March 12th 2018
Informer continues to work intermittently. LITS has been tracking the problem throughout the day to try to resolve the issue. Please stay tuned for updates as we are able to provide them.