News and Updates

Recent phishing attempts

A recent phishing attempt was brought to the attention of LITS by several in the community. The message claimed to be coming from a college employee. The fact that the message did not come from allegheny.edu is what helped to identify the phishing attempt.

This particular attempt used messages like “Are you available?”, which are designed to engage the recipient in an exchange with the hacker. Best practice, if you are unsure whether the message is legitimate, is not to engage or reply.

This was a good reminder to the Allegheny community to be cautious when receiving unexpected emails.

If you get a message you think is phishing/spam you should:  

  1. Not click on links in the message
  2. Follow up by other means.  
  3. Report it as spam/phishing in Gmail

Please do not hesitate to contact the InfoDesk at infodesk@allegheny.edu or by phone at extension 3768 to report phishing attempts or obtain more information.

LITS always encourages safe account practices and would encourage you to visit the LITS website to change your password if you ever feel that your account credentials have been compromised.  In addition, two-factor authentication is an added layer of protection against this possibility.

Many thanks to those who called this recent attempt to our attention.

Tech Tip Tuesday – 10 Tips and Tricks for Google Keep

Are you currently using Google Keep? If not, you’re missing out!

Google Keep is a syncing notepad that connects to your Google Drive. Google Keep supports photo notes, voice notes, checklists, and more. See this article from PCWorld for ten tips and tricks to help you master Google Keep.

What types of tech tips would you like to see more of? We would love to hear your feedback! Email us at infodesk@allegheny.edu.

Scheduled Network Maintenance

On Saturday morning, August 10, Allegheny College internet will be unavailable for a brief time due to scheduled network maintenance.

The outage is scheduled to start between 6:00 a.m. and 8:00 a.m., and is expected to last approximately one hour.

This will affect both wired and wireless connections, and all campus telephones.

Tech Tip Tuesday – New G Suite Update Improves Active Account Awareness

Today’s tech tip highlights a recent G Suite Update.

When you’re logged into multiple Google accounts, it can be confusing to see which account is active when working on a Google Doc, Sheet, or Slide. It is now easier to identify which account is active when you’re working with these files.

Read more about this new improvement from the G Suite Update Blog.

What types of tech tips would you like to see more of? We would love to hear your feedback! Email us at infodesk@allegheny.edu.

Scheduled Network Maintenance for Wednesday, July 31st

Network maintenance is scheduled to occur between the hours of 4:00 to 6:00 pm Wednesday, July 31st.

During this time frame, Mitel desk phones will reboot, and should come back online in under two minutes. During this reboot, any computer connected to our wired network through a desk phone will experience a brief loss of connectivity to our network. Connectivity should be restored for each computer once the desk phone that it is connected to comes back online.

If users experience outages that last longer than a few minutes, please call the InfoDesk at x3768, or email infodesk@allegheny.edu.

Tech Tip Tuesday – Gmail Search Operators

Want some more efficient ways to search for messages in your Gmail? For example, searching for messages from a particular sender, or messages containing specific words in the subject line?

See this article from Gmail Help for a full list of search operators that you can use to filter your search results.

What types of tech tips would you like to see more of? We would love to hear your feedback! Email us at infodesk@allegheny.edu.

Recent Phishing Reports

A recent phishing attempt was brought to the attention of LITS by several in the community. The message claimed to be coming from a college employee. The fact that the message did not come from allegheny.edu is what helped to identify the phishing attempt.

This was a good reminder to the Allegheny community to be cautious when receiving unexpected emails.

If you get a message you think is phishing/spam you should:  

  1. Not click on links in the message
  2. Follow up by other means.  
  3. Report it as spam/phishing in Gmail

Please do not hesitate to contact the InfoDesk at infodesk@allegheny.edu or by phone at extension 3768 to report phishing attempts or obtain more information.

LITS always encourages safe account practices and would encourage you to visit the LITS website to change your password if you ever feel that your account credentials have been compromised.  In addition, two-factor authentication is an added layer of protection against this possibility.

Mac connectivity

As part of ongoing network maintenance, LITS will be tweaking some network settings in each building over the coming weeks. For some Mac users on campus, this will affect their ability to connect to the network if they’re using a wired connection.

We have shared step-by-step instructions with building coordinators, which Mac users can follow to reconnect to the network if they are affected.

As always, please contact the InfoDesk at x3768 with any questions.

Tech Tip Tuesday – Google Drive Cheat Sheet

Today’s tech tip highlights the Drive cheat sheet brought to you by the G Suite Learning Center.

The cheat sheet can serve as a quick reference guide to help you be more productive when working in your Google drive, and includes instruction on how to:

  • Upload files from your computer and create new documents right in Drive
  • Work with your files stored in Drive
  • Share your files and folders
  • Access files from other devices

What types of tech tips would you like to see more of? We would love to hear your feedback! Email us at infodesk@allegheny.edu.