January 20th 2022
Starting at 6 p.m. Friday, January 21, 2022, LITS will conduct scheduled maintenance on several campus systems. Users may experience brief disruptions during the maintenance, including access to printing, WebAdvisor, and Self Service.
Users who continue to experience disruptions in these or any other LITS services after Friday are encouraged to open a Web Help Desk ticket or contact the InfoDesk.
January 18th 2022
From the Google Workspace Updates blog:
You can now search Google Chat content faster by quickly editing down your search results using interactive filters on mobile. These filters help you find artifacts like files and links more easily.
January 11th 2022
If there are apps you use often, you can make sure they’re easily available with a single click.
Microsoft offers step-by-step instructions for pinning apps in Windows 10, and Apple has made it equally easy to add apps to the Dock in macOS. Even Chromebooks give you an easy way to add apps to the ChromeOS shelf.
You can use this for major apps, like a web browser, Google Meet, or word processing software, or even for convenient, quick apps like a notepad app or a calculator. This can save you time digging through menus and folders to get to the apps you use most.
January 5th 2022
An E2Campus password reset notification was accidentally sent out to users this morning as an unforeseen result of system maintenance. We have removed this message from all users’ inboxes, with the exception of those who had already opened it. E2Campus is a legitimate service that the college uses to alert it’s community and its notifications should not be marked as spam, and in this instance simply deleted. We apologize for the confusion.
January 4th 2022
Before the break, you may have taken steps to establish your “out of the office” status. Here are some pointers for double-checking that you haven’t overlooked anything on your return.
December 28th 2021
The University of Michigan offers some not-so-typical holiday tech tips for your entertainment:
December 21st 2021
You may have noticed that what Google Chat used to call “Rooms” is now called “Spaces”. So far, the change has been subtle. For instance, in your Gmail window in a browser you might find something like this in the sidebar:
You’ll see something very similar if you go to a separate Chat window as well. In the mobile app, it will look something like this:
However, it’s more than a name change. Over time, Google will add more features to Spaces. Spaces will also seamlessly integrate with Calendar, Drive, Tasks and other Google Workspace services to allow for better collaboration and communication.
Learn more about Google Spaces.
December 16th 2021
Reports of phishing attempts were brought to the attention of LITS by several in the Allegheny community. The message claimed to be coming from a member of LITS, asking for cell phone numbers.
This is a good reminder to be cautious when receiving unexpected emails.
If you get a message you think is phishing/spam:
Please do not hesitate to contact the InfoDesk at infodesk@allegheny.edu to report phishing attempts or obtain more information.
LITS always encourages safe account practices and would encourage you to visit the LITS website to change your password if you ever feel that your account credentials have been compromised. In addition, 2-step verification provides an added layer of protection against this possibility.
December 14th 2021
When you will be away from the office for an extended period of time, there are several steps you can take to help ease the process.
December 8th 2021
On Tuesday, December 7, Amazon Web Services encountered a serious disruption that caused outages in many systems worldwide. A number of online services used by Allegheny College were affected, including Canvas, RefWorks, the GET food app, and other services.
As of 4:35 p.m. PST Tuesday afternoon (7:35 p.m. locally), Amazon Web Services reported that the issue had been resolved. LITS will continue to monitor the situation and will provide updates if needed. We thank those in the campus community who alerted LITS to issues they encountered.
If you encounter issues with any of the college’s online services, please open a Web Help Desk ticket. If you have questions, please reach out to the InfoDesk at infodesk@allegheny.edu or call the InfoDesk at 814-332-3768.