News and Updates

Tech Tip Tuesday – View the Edit History of a Cell in Sheets

You can now easily view the edit history of a cell in Google Sheets! This includes who made the last edit, when that edit was made, and the cell’s previous value.

To start using Show edit history:

  • Right click on any cell and select “Show edit history” from the dropdown menu.
  • A dialogue box will appear that will show you:
    • The user who last made a direct edit in the cell
    • A timestamp of the edit
    • The previous value and current value of the cell
    • Arrow keys in the top right corner which toggle back and forth between edits

For more information and to see the original G Suite Update posting, click here.

What types of tech tips would you like to see more of? We would love to hear your feedback! Email us at infodesk@allegheny.edu.

Wireless Network Maintenance Monday July 1st

System maintenance taking place across campus the morning of Monday, July 1st may briefly impact wireless connectivity for AC-Guest and AC-Wireless. If any devices lose connectivity, restart the device and attempt to reconnect.

If devices are still unable to connect after restarting, please contact the InfoDesk at 814-332-3768.

Tech Tip Tuesday – LITS Tutorials

Today’s tech tip is to highlight our LITS Tutorials page, which contains a variety of helpful resources for you. Our tutorials page provides valuable information for an assortment of topics such as:

  • Printing across campus
  • Best practices
  • G Suite, (such as Google Drive and other Apps)
  • Mitel Phone System
  • Connecting to our wireless network
  • And much more!

Are there any tutorials on our page that are not present that you would like to see? Have any recommendations? Contact infodesk@allegheny.edu and let us know!

Printing Disruption Tuesday June 25th

System maintenance taking place on the afternoon of Tuesday, June 25th will cause a brief disruption in which printing will be unavailable. This disruption should last no longer than 15 – 30 minutes.

If anyone is unable to print for longer than the time expected, please contact the InfoDesk for support at 814-332-3768.

LITS encourages printing through the Release Printers queue whenever possible. Please see our LITS web page for printing on campus to learn how to print to the Release Printers queue.

Wireless Network Maintenance Monday June 24th

System maintenance taking place across campus the morning of Monday June 24th may briefly impact wireless connectivity for AC-Guest and AC-Wireless. If any devices lose connectivity, restart the device and attempt to reconnect.

If devices are still unable to connect after restarting, please contact the InfoDesk at 814-332-3768.

Brief Internet Outage in Henderson Campus Center and Caflisch Hall

Early in the morning of Friday, June 21, a power outage caused by weather may have disrupted Internet connectivity in two buildings on campus. LITS staff have corrected the issue in Henderson Campus Center, and will be working on switches in Caflisch to restore service there as well.

We will update this post as more information becomes available.

Tech Tip Tuesday – Set Expiration Dates for File Access

Another great one from the G Suite Learning Center!

You have the capability to set an expiration date to limit or end access to any file in Google Drive. Try it out by following the steps below:

  1. In Google Drive, open the file.
  2. Click Share.
  3. Share the file if it is not already shared.
  4. Click Advanced.
  5. Hover over the person’s name and click Set Expiration.
  6. Change the access expiration date.
  7. Click Save Changes and then click Done.

What types of tech tips would you like to hear about? Have any recommendations? We would love your feedback – contact infodesk@allegheny.edu and let us know!

Google Calendar outage

LITS has received reports of an issue with Google Calendar. Google is aware of the issue and is investigating. We will provide more information shortly. The affected users are unable to access Google Calendar and get a “Not Found
Error 404” message instead.

UPDATE: At approximately 1:15 on 6/18/219, Google posted an update: “We expect to resolve the problem affecting a majority of users of Google Calendar at June 18, 2019 10:40:00 AM PDT. Please note that this time frame is an estimate and may change. The affected users are unable to access Google Calendar.”

LITS will continue to monitor and will update this post as needed.

New phishing attempt

A recent phishing attempt was brought to the attention of LITS by several in the community. The message claimed to be coming from a campus official. The fact that the message did not come from allegheny.edu is what helped to identify the phishing attempt.

This was a good reminder to the Allegheny community to be cautious when receiving unexpected emails.

If you get a message you think is phishing/spam you should:  

  1. Not click on links in the message
  2. Follow up by other means.  
  3. Report it as spam/phishing in Gmail

Please do not hesitate to contact the InfoDesk at infodesk@allegheny.edu or by phone at extension 3768 to report phishing attempts or obtain more information.

LITS always encourages safe account practices and would encourage you to visit the LITS website to change your password if you ever feel that your account credentials have been compromised.  In addition, two-factor authentication is an added layer of protection against this possibility.

Gmail Experiencing Delays

As of about 1 p.m. on Monday, June 17th, Gmail users started reporting delays in receiving email. This issue is affecting all Gmail users, including Allegheny College’s @allegheny.edu email. Google is aware of the issue.

LITS is monitoring Google for updates and will update this post as we learn more. We appreciate all who have notified us of the issue.

UPDATE from Google at approximately 2:40 p.m.: “Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.”

UPDATE from Google at approximately 3:15 p.m.: “The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Affected messages will be retried and delivered with additional delays.”